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Product Design Lead
Product Design Lead
About Ondato
Ondato is a leading provider of identity verification, compliance, and KYC solutions, helping businesses streamline onboarding processes and stay ahead in a rapidly evolving regulatory landscape.
We’re expanding our team with a Product Design Lead to drive the user experience and design quality across our platform, blending hands-on design with leadership to craft intuitive, trustworthy, and efficient experiences for fintechs, platforms, and regulated businesses.
Responsibilities
- Define and own the design strategy, aligning it with product and business goals.
- Oversee the full product design process, from research and discovery through prototyping, testing, and delivery.
- Collaborate cross-functionally with Product Managers, Engineers, and customer-facing teams to embed design seamlessly into development and value delivery.
- Deeply understand customer needs through:
- Research, interviews, and usabilty testing
- Data analysis to guide design decisions and product improvements
- Advocate for design excellence, influencing stakeholders at all levels.
- Build and escalate Ondato’s design system, ensuring scalability, accessibility, and quality across products.
- Establish and enforce UX/UI standards and best practices, fostering customer-centric decision-making.
- Lead, mentor, and grow a high-performing design team, cultivating innovation, collaboration, and continuous improvement.
- Measure the impact of design on user engagement and satisfaction, using data and experimentation to inform choices.
- Leverage AI tools and modern workflows to accelerate research, ideation, prototyping, and validation.
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Requirements
You should have:
- 5+ years of mastery in UX, UI, or Product Design, ideally in SaaS, fintech, regtech, or complex digital products.
- 3+ years in a design leadership role, including team management and design strategy development.
- A strong portfolio showcasing:
- Product thinking
- Design craft
- User-centred problem-solving
- Measurable business impact
- Hands-on experience across the full product lifecycle (concept to launch), understanding challenges at every stage.
- Expertise in:
- Interaction design
- Information architecture
- Visual design principles
- Usability fundamentals
- Proven ability to:
- Lead customer workshops and discovery sessions
- Translate complex needs into actionable design solutions
- Experience building and maintaining design systems.
- Capacity to balance customer priorities, business goals, technical constraints, and regulatory compliance.
- Outstanding communication and stakeholder management skills, with persuasive influence across diverse audiences.
- A curious, ownership-driven mindset, critical thinking, and passion for intuitive design of complex products.
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Benefits
- Join a talented, mission-driven team shaping digital identity.
- Hybrid working model, supporting flexibility and work-life balance.
- One extra paid day off every month for recharging.
- Financial support for significant personal life events.
- Team and company-wide events to foster connection and culture.
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