loveholidays
Product Designer (12-month FTC)
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Why Technology at loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
Please note this is a 12-month FTC maternity cover.
About the team:
Our product teams work across the full customer journey to unlock opportunities that build value for our customers and enable commercial growth. In order to maximise the impact of these teams we are evolving our ways of working and investing heavily in AI. This makes it an exciting period of maturity for our design team as we look to drive quality output and outcomes, helping us realise our ambition of becoming the global leader in packaged holidays.
The impact you’ll have:
As a Product Designer, you’ll play a key role in elevating product quality and consistency across loveholidays’ customer-facing experience. Working within your product team you'll own the design evolution of key user journeys and touchpoints. You’ll help your team move faster and ship consistently strong work, especially as AI-assisted development becomes central to how we build. This is a rare opportunity to influence the visual and interactive foundation of a product used by millions of travellers.
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Your day-to-day:
- Shape end-to-end experiences by shipping amazing new experiences that drive better conversion and engagement for our customers as we grow our footprint across Europe
- Balance technical constraints with product needs, you’ll enable consistent experiences so we can maintain quality across journeys and platforms
- Ask questions, explore data and talk to users to build context, then use what you find to define hypotheses and prioritise work
- Monitor key metrics like bookings, drop-off and NPS to stay focused on what drives value, and connect product design decisions to the data behind them
- Communicate with clarity. Build strong narratives around your work, choosing the right approaches to proactively and openly bring people on the design journey together
- Collaborate and unblock issues quickly, simplifying and clarifying processes for yourself and others, utilising AI to balance speed with quality and impact
- Design with accessibility from the start. Treat it as a core part of the craft, not a final check, and understand how your work connects to both customer outcomes and loveholidays’ broader goals
Your skillset:
- Strong interaction and visual design craft: you excel at applying visual and interaction design fundamentals with intention, and hold a high bar for quality across every touchpoint
- Systems thinking: you have demonstrable experience designing holistic flows and user journeys rather than isolated screens, and you understand how your product area connects to the broader customer experience and business goals
- Data informed and user-centred: you are comfortable tracking and interpreting metrics, exploring available data to build context, and using insights and to inform decisions rather than relying on instinct alone
- Clear, considered communication: you can explain your design decisions and know how to match the format and detail level to the audience and moment
- AI-driven growth mindset: you are always looking to learn and improve your practice, this includes proactively embracing new AI-assisted development and automation tools to accelerate and refine your practice
- Accessibility and Design System fluency: you are experienced at designing with accessibility in mind from the start and working confidently within a design system, improving components where needed and maintaining consistency across journeys and platforms
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Desirable:
- Knowledge and understanding of the travel sector or other D2C e-commerce environments
The interview journey:
- TA screening with a member of the Talent team - 30 mins
- 1st stage interview with Director of Design & Research - 45 mins
- Panel interview, including a case study to present in-office - 60 mins
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
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