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Product Designer
Department: Tech - Product Employment Type: Full Time Location: Zinc – London Reporting To: Thomas Moore Compensation: £59,000 – £72,000 / year
About the Role
Design is central to Zinc’s mission to help organisations build trust and transparency, and we’re expanding our team to match our ambitions. 💥
Why We’re Hiring
- We have more strategic work than capacity, holding back some of our best ideas.
- This role is a new strategic seat designed to lead discovery and execution, not just maintain the status quo.
- Top priority: A long-overdue rethink of the candidate experience—one of our biggest opportunities for impact.
How You’ll Work
- You’ll collaborate closely with Product & Engineering as a true partner. 🤝
- At Zinc, designers don’t just polish decisions—you help define the problem, shape solutions, and see them through.
Role Summary
- Lead strategic projects end-to-end, shaping Zinc’s future.
- Embrace ambiguity—your job is to bring clarity, not just follow instructions.
- Foundational work: This isn’t incremental polish; it’s impactful, game-changing design.
- Full-cycle ownership: Research → Discovery → Prototyping → Shipped product.
- Drive outcomes that move the business forward.
Key Responsibilities
• Strategic Leadership & Ownership
- Lead end-to-end design projects from discovery and research to final UI and handoff.
- Break down complex, ambiguous problem spaces into clear, actionable design plans.
- Champion user-centred thinking—plan and execute research (interviews, testing), validate hypotheses, and advocate for user needs.
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• Cross-Functional Collaboration
- Partner with Product & Engineering to define requirements, solve problems, and deliver valuable, usable, and feasible features.
- Drive critical initiatives (e.g., improving candidate experience) from concept to launch.
• Design Craft & Communication
- Create high-quality user flows, prototypes, and pixel-perfect UI designs that align with our design system.
- Clearly articulate design rationale to stakeholders from all backgrounds.
• Customer-Centric Mindset
- Stay close to customer-facing teams and real feedback, ensuring user needs guide prioritisation.
Skills, Knowledge & Expertise
⭐ Required Experience
- End-to-End Product Design: Manage full lifecycle (problem definition → research → final UI → handoff).
- Problem Framing & Discovery: Navigate ambiguity, define scope, and lead research.
- User Research & Synthesis: Conduct qualitative research and translate insights into strategic decisions.
- Design Craft: Strong interaction/visual design skills (Figma/Similar); proficiency in UI, interaction, and design systems.
- Workshop Facilitation: Lead collaborative sessions; present ideas clearly to aligned stakeholders.
🌟 Strategic Thinking
- Drive product strategy, not just execution—ask critical questions, spot opportunities.
- B2B or B2B2C SaaS experience preferred.
- Comfort with design systems (when to follow/when to challenge).
- Leverage quantitative & qualitative data to inform decisions.
- Curiosity about AI & emerging tools—experimentation over hype.
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💥 Minimum Experience Requirements
- 3–5 years in product design / UX/UI.
- Portfolio demonstrating user research, problem-solving, and high-quality design.
- Proven agile/collaborative shipping track record.
Key Traits
✅ High Autonomy – Self-starter; thrives with ownership; unblocks obstacles independently. ✅ Comfort with Ambiguity – Treats loose definitions as opportunities to create clarity. ✅ Pragmatism – Balances ambition with feasibility; ships iterative value. ✅ Empathy – Deeply understands users/teammates; collaborative in approach. ✅ Curiosity – Questions why; continuously refines solutions.
What We Offer
Career & Culture
- Work on a transformative product (fresh approach to data ownership in hiring).
- 24 days holiday + Bank Holidays + birthday off.
- £1,200 annual benefits allowance (from month 2 via ThanksBen).
Work Flexibility
- Early finish Fridays (16:00).
- 30 days "Work from Anywhere" policy.
- Yearly company retreat abroad.
Wellbeing & Perks
- Enhanced leave: 2 months paid for maternity/paternity/adoption (then statutory).
- Statutory pension (3% employer, 5% employee, via NEST).
- Zinc shares via EMI Scheme.
- Unlimited access to MoreHappi coaching.
Extras
- Free Monday lunches & quarterly team socials.
- Nursery workplace benefit (Yellownest partnership).
- Electric car lease option.
- Anniversary celebrations—let’s celebrate impact! 🥳
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