Business process & product design

• Analyze and document current-state R&D supply chain processes and identify gaps, inefficiencies, and dependencies.
• Define future-state process designs, frameworks, and taxonomy aligned to strategic objectives and industry best practices.
• Translate business needs into clear product requirements, user stories, process flows, and functional specifications.
• Ensure processes, data, and system capabilities are aligned to deliver target outcomes and user experience.

Transformation & harmonization

• Assess differences in operating models across business units and identify simplification and standardization opportunities.
• Drive adoption of common processes, business rules, and governance models.
• Support change management, organizational readiness, and transition to harmonized ways of working.
• Champion continuous improvement and data-driven decision making.

Stakeholder engagement

• Facilitate workshops, design sessions, and requirements gathering with business stakeholders.
• Act as a trusted partner between business teams, IT, digital product teams, and external vendors.
• Build alignment across diverse stakeholder groups and drive consensus on priorities and solution direction.
• Communicate complex concepts clearly to both technical and non-technical audiences.

Skills & experience

• Strong experience in business analysis, process design, product design, or business transformation roles.
• Understanding of pharmaceutical R&D and supply chain processes in a regulated (GxP) environment.
• Proven ability to translate business requirements into solution designs and product features.

Key qualities

• Strong collaboration and influencing skills across functions and levels.
• Ability to simplify complex challenges into practical solutions.
• Passion for transformation, innovation, standardization, and continuous improvement.
• Adaptable, proactive, and outcome-focused.