Nourish Care
Product Domain Director
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Product Domain Director
Product Domain Director
Reporting To: Chief Product Officer Location: Bournemouth / Remote (monthly travel required) Job Type: Full-time (37.5 hours per week)
Our Purpose
Nourish is not simply a technology company—we are a digital partner for the social and health care sector, rooted in human connections with the person being supported at its core. We offer co-produced software solutions tailored to the unique challenges of care, while remaining flexible to meet individual service needs.
We are at an exciting stage of growth, as the market leader, yet remain ambitious and focused on revolutionising the sector through platform investment and empowering our exceptional team to drive impact.
Our Ecosystem
At Nourish, you’ll contribute to a sophisticated ecosystem:
- Scalable technology affecting millions daily: Over 425,000 carers and 417,000+ individuals supported using our core products.
- Nourish Partnership Programme (NPP): A sector-leading programme ensuring seamless data syncing and interoperability across care journeys.
Our Culture & Values
We seek team members who align with our way of working. Our culture emphasises:
- Making a Difference: A passion for delivering meaningful impact on carers and those we support.
- Agility: A refusal to stagnate—constant review and improvement drive progress.
- Collective Effort: Supportive collaboration, where success elevates the whole team.
- Every Person Counts: Valuing diversity, authenticity, and inclusive perspectives.
- Openness to Learning: Curiosity trumps hesitation; mistakes are stepping stones, not setbacks.
The Team & Role
We are looking for an exceptional, seasoned product leader to join our Product Leadership Team. This role transcends traditional product management, acting as the vital bridge between:
- Product strategy
- Deep customer insight
- Thought leadership in a critical segment of social care.
Core Focus Areas:
- Portfolio ownership for a major segment of our product ecosystem.
- Mentorship of a team of Product Managers.
- Domain expertise and strategy shaping commercial, marketing, and market-facing direction for your specific care area.
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This is a high-impact, high-visibility role for a leader with:
- World-class product taste and judgment
- Boundless curiosity
- A drive to make real difference
Key Responsibilities
Product Strategy & Execution
- Portfolio Ownership: Define and align product vision, strategy, and roadmap to business outcomes.
- Team Empowerment: Lead, coach, and mentor a team of high-performing Product Managers, fostering outcome-driven delivery.
- Product Taste & Judgment: Ensure standard-setting quality, user experience, and technical excellence across your portfolio.
- Outcome Focus: Define and track key business/metric-driven product outcomes and empower teams to deliver.
- Lifecycle Management: Support products from concept to launch, collaborating with engineering, design, marketing, and commercial teams to ensure speed, continuity, and success.
- Impact Tracking: Define metrics, build tracking systems, and communicate the narrative of product impact for the business, customers, and the individuals we serve.
Domain Expertise & Thought Leadership
- Market & Customer Insight: Develop a deep understanding of operational, regulatory, and commercial challenges in your care domain.
- Internal Domain Voice: Serve as the primary internal authority, advising leadership on trends,competitive landscape, and opportunities.
- External Thought Leadership: Build the company’s external voice through:
- Speaking at industry events
- Publishing insights
- Engaging with stakeholders to shape market perception
- Go-to-Market Drive: Collaborate with Sales, Marketing, Customer Success, and Professional Services to build value propositions, sales enablement, onboarding programmes, and market strategies.
- Industry Partnerships: Co-create high-value content with care experts/industry bodies for platform adoption and trust.
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Requirements
Experience & Leadership
- Seasoned Product Leadership: Proven track record in complex B2B SaaS environments, managing portfolios and mentoring managers.
- Strategic Vision: Exhibit the ability to articulate clear long-term strategy and drive cross-functional alignment.
- World-Class Product Judgment: Unmatched ability to make difficult trade-offs, delivering transformative business outcomes.
- Domain Agility: No prior social care experience required, but one who learns fast, collaborates deeply, and develops domain expertise.
Skills & Mindset
- Thought Leadership Capacity: Strong verbal/written communication skills and a knack for crafting a distinctive narrative.
- Modern Product Practices: Adaptability to product discovery, continuous delivery, and empowered teams.
- Care Sector Interest: A genuine passion for interoperability in UK social care.
- Collaborative Pragmatism: Pragmatic, collaborative, and relationship-driven approach to problem-solving.
Benefits
- Leave: 25 days basic + UK public holidays + 1 extra day for birthday.
- Development: Extra day per year of service (up to 5 days).
- Health & Wellbeing:
- Private Medical Insurance (inclusive of a Personal Health Fund)
- 24/7 GP access via our Health & Wellbeing platform
- Employee Assistance Programme (EAP)
- Family & Security:
- Enhanced maternity leave policy
- Group Life Assurance
- Pension contributions
- Career & Connection:
- Regular career reviews
- Referral bonus schemes
- Annual social events
Note: All roles at Nourish require a satisfactory Enhanced DBS check, references, and valid right-to-work documents.
We are an equal opportunities employer and actively embrace diversity in age, ethnicity, gender, faith, personality, and style.
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