SITA Switzerland Sarl
Product Manager
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Overview
WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
ABOUT THE ROLE AND THE TEAM
As a Product Manager, you will manage the related products and services within the Communications & Data Exchange Business Unit for the global Air Transport Industry (ATI).
Reporting to the Product Portfolio Manager, you will be a part of the Team of Solution Engineers and Product Managers responsible for bringing to customers the latest innovative solutions.
The ideal candidate will (1) achieve the strategic financial and customer satisfaction objectives for the managed products, (2) shape the product strategy to achieve revenue and profit growth of the products in line with the SITA strategic plans and (3) manage the performance of the product line throughout its product life cycle.
WHAT YOU WILL DO
- Analyze and understand global market trends and customer needs.
- Lead product discovery to identify customer problems and opportunities related to LAN/WLAN, Cybersecurity, and AIOPs Observability while relying on AI-enabled tools to accelerate insight generation.
- Define and clearly articulate product vision, strategy, and measurable outcomes, ensuring alignment with portfolio and business objectives.
- Translate requirements and customer business needs into clear, prioritized product roadmaps.
- Produce and manage product documentation to provide a clear view for related products to internal and external teams.
- Work closely with Product Creation Project Manager and technical teams to drive agile delivery of scalable, secure, and high‑performance products and services.
- Build business cases and value propositions, including leveraging large‑scale operational datasets to generate actionable insights and differentiated customer value.
- Partner with Product Marketing and Commercial teams to shape go‑to‑market narratives, positioning, and messaging for data and platform capabilities.
- Support sales and bid teams during government and enterprise tenders, acting as a subject‑matter expert in LAN/WLAN, Cybersecurity, and AIOPs Observability, and compliance‑driven solutions.
- Develop and manage the product roadmap throughout the lifecycle from conception to retirement.
- Engage with a global network of internal and external stakeholders, ensuring real‑world feedback informs continuous product improvement.
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Qualifications
ABOUT YOUR SKILLS
- 5+ years of experience in LAN/WLAN, Cybersecurity, AIOps observability B2B product management (pre-sales experience is a plus).
- 4+ years of experience as Product Manager.
- Experience with platform products, observability, automation, AIOps, or operational intelligence solutions is highly desirable.
- Prior experience in Telecom Industry, or Air Transport Industry technology.
- Ability to think strategically and shape long-term product roadmaps, while confidently engaging with and influencing senior stakeholders to drive alignment on vision and priorities.
- Strong knowledge of networking technologies and IT trends.
- Good knowledge of Product Management Stage-Gate or other product development methodology.
- A track record of delivering results in Product Management in a global business environment and within a technology solution-based business.
- Good financial acumen & knowledge.
- Understanding the latest trends and innovations within the airline/airport industry and relevant technology areas is a plus.
- Capability of leading and influencing virtual teams within a global and international environment.
- Capability of presenting clear ideas and seeking stakeholders' buy-in across different functions in the company.
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WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
- 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs).
- ⏰ Flex Day: Make your workday suit your life and plans.
- 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.
- 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
- 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
- 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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