Understanding Solutions
Product Manager
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Product Designer / Service Designer
Contract Length: 6 Months
Location: Remote
Day Rate: £350 Outside IR35 (LTD company needed)
Start Date: ASAP
We're looking for a Product Designer with strong Service Design capability to help redesign an end-to-end digital customer journey. You'll work alongside Product Management to understand customer needs, facilitate discovery workshops and produce interactive prototypes that shape future engineering delivery.
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Key Experience Needed
- Product Design
- Service Design
- Customer Journey Mapping
- UX
- User Research
- Workshop Facilitation
- Figma
- Interactive Prototypes
- Design Thinking
- Stakeholder Workshops
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Key Responsibilities
- Map customer journeys
- Facilitate workshops
- Conduct user research
- Build interactive Figma prototypes
- Validate customer experiences
- Collaborate with Product Management
- Support discovery activities
- Present concepts to stakeholders
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