Skills, Knowledge and Expertise

• 3+ years in B2B SaaS Product Management with true end-to-end ownership — shaping strategy, leading discovery, and delivering meaningful outcomes in ambiguous, high-growth environments.
• Strong product ownership mindset — accountable for outcomes, able to balance customer needs, technical constraints, commercial impact, and internal enablement.
• Confident, authoritative decision-maker — influences stakeholders, navigates strong opinions, and drives alignment across engineering, design, CS, sales, and marketing.
• Excellent communicator — clear, concise, structured, and able to create clarity quickly for technical and non-technical audiences.
• Skilled in discovery — customer interviews, usability testing, data analysis, insight synthesis, and defining problems (not just validating solutions).
• High technical literacy — understands architecture, workflows, constraints, and trade-offs; capable of partnering deeply with engineering.
• Data-driven operator — uses evidence to guide prioritisation, decision-making, and measurement.
• Credible product representative — able to clearly articulate value, strategy, and product reasoning to customers, partners, and internal teams.

Day 30

• Understand your vertical — workflows, architecture, risks, and gaps
• Update core documentation
• Start customer and internal discovery
• Build strong working relationships with engineering and design
• Align early with key cross-functional teams

Day 60

• Publish a validated 3-month roadmap
• Have two projects fully specified and ready for engineering
• Run structured feedback sessions with CS and Sales
• Stand up basic usage dashboards
• Draft your initial strategy
• Establish clear operating rhythms for your squad

Day 90

• Deliver your first project end-to-end, including docs and training
• Run the product process autonomously
• Present a clear strategy and roadmap to leadership
• Ensure required data is being captured
• Own backlog hygiene and maintain predictable squad cadence

6 Months

• Maintain a clear, prioritised 6-month roadmap
• Be the internal expert for your vertical
• Keep documentation current
• Enable your squad to deliver independently

Benefits

We want Pinpoint to be the best place you’ve ever worked—somewhere you feel valued, supported, and excited to grow. Here’s what you’ll get:

• Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
• Unlimited holidays – Take the time you need to rest and recharge
• Mental health support – Unlimited, immediate access to professional counseling via Spill
• Retirement contributions – 401k or pension contributions depending on your location
• Remote-first – Work where you’re most productive, with flexibility and trust as the default
• Equity with real upside – Share in the long-term value you help create
• Fully paid parental leave – Up to 16 weeks of paid leave for new parents
• Learning budget – Annual funds for courses, books, or anything that supports your growth

A detailed overview of our benefits can be found here.

We’re changing the way companies hire, and rewriting the rules of recruitment.

We’re a high-growth HR tech company building software that makes hiring faster, fairer, and more human, fixing the broken processes that make it hard for great candidates and great companies to find each other.

Founded in 2018, we bootstrapped our way to 500+ customers and $5M ARR before raising private equity funding in 2023 to support our next stage of growth. Today, we’re a 90-person team across the U.K. and U.S., serving more than 1,000 organizations worldwide. We scale deliberately, with sensible unit economics and no layoffs, because we’re building for the long term—not the next funding round.

Our product is deep and configurable enough to support complex hiring workflows, yet simple enough for teams to love using every day. That balance is what makes Pinpoint different. We back it up with genuine care: fast (under 90 seconds), human support and honest answers, every time.

Our culture is built on genuine transparency and values we actually use to make decisions. Even as we’ve moved past early-startup noise, everyone here still shapes how we operate—taking ownership, staying curious, and solving problems proactively. As we scale, we balance structure with flexibility while holding ourselves to a high bar for respect and kindness.

If you want to move quickly, solve meaningful problems, and work with kind, smart people—while helping change the way companies hire—this is the place to do it.