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Department: Product
Location: London
Description
Zencargo is looking for an experienced Product Manager to work in our cross-functional teams.
The role works alongside our other Product Managers to deliver our product strategy which will help us realise our vision of a world with smarter trade, and our mission of making our customers’ supply chain their competitive advantage.
Key Responsibilities
- Understand the product strategy and how your team’s work contributes to it
- Conduct market and competitor research to inform feature development
- Carry out discovery using qualitative and quantitative data and validate requirements with internal and external users
- Collaborate with designers and software engineers to develop solutions
- Identify stakeholders for feature areas and keep them informed
- Support stakeholders to make informed decisions on priorities
- Define and track the performance of your team’s work with metrics
- Plan and own iterative releases and work with marketing and solutions to facilitate adoption and success
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Skills, Knowledge and Expertise
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Soft Skills
- Communication: can clearly and concisely communicate with a range of colleagues and customers, in both spoken and written form
- Problem solving: can spot problems and work out how to solve them
- Collaboration: can work closely with teammates to deliver shared goals and can influence colleagues across the organisation
- Strategic thinking: takes an outcome-focused approach to all problems
- Empathy: listens actively to colleagues and collaborates or leads with empathy
- Championing: brings energy to the team and champions the work we’re doing
Technical/Competency Skills
- Process mapping: can map processes to find challenges and opportunities and redesign
- User research & analysis: can recruit and interview users, collate and analyse findings
- Market research & analysis: can research the market and competitors, collate and analyse findings
- Data analysis: uses ThoughtSpot and other tools to answer questions & track metrics
- Facilitation: can identify the right format and participants for sessions to reach outcomes and successfully facilitate those sessions
- Delivery management: can ensure timely delivery of outcomes using scrum and/or other methodologies to support the cross-functional team
- Technical knowledge: has an appropriate understanding of user experience, design and technology and how they inform our choices
- Industry knowledge: has an appropriate understanding of the freight forwarding industry and the target market
- Product strategy & roadmapping: can identify methodologies and tools to shape our strategy and build out the roadmap and requirements
- Documentation: delivers and role models exemplary documentation to ensure teams, stakeholders and users have what they need
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