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Leisure Assistant
We are looking for awesome people to help our awesome clubs run smoothly and provide high-quality facilities that leave our guests impressed. You will bring your passion for perfection to ensure our public areas are looking slick, sprucing up studios, keeping the gym floor looking on form, and perfecting the poolside. You recognize that our members have a certain standard when it comes to their fitness experience, so you’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area. You'll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Requirements
- A passion for everything hospitality, leisure and fitness
- A smile and ability to talk to everyone
- The ability to deliver outstanding customer service leading to exceptional member satisfaction
- Solutions-orientated with an eye for spotting issues before they happen
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
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Responsibilities
- Maintaining cleanliness and hygiene in public areas, studios, gym floors, and pool areas
- Enhancing the guest and member experience
- Performing rescues and ensuring member safety in the pool area
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend
- Discount on all overnight stays at Village Hotels
- Friends and Family discounted stays
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- Mobile Gaming training platform
- Discounts and cashback offers on many High Street Brands and Supermarkets
- A range of Well-being and Healthcare benefits and monthly well-being programmes
- Mental health first aiders and up to 2 mental health days to utilise annually
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme, offering support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
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Application Process
- All offers are subject to a successful DBS check in this role.
About Village Hotel Club
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
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