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In a nutshell
BrightLocal is the local SEO platform trusted by agencies and multi-location brands to track, manage and grow their visibility. Our mission is simple: empower businesses to grow locally, turning data into action through AI-powered insights, expert guidance and hands-on support.
We're growing our Product team and hiring a Product Manager to own one of our core services end-to-end - a capability that both powers the BrightLocal platform and is exposed to customers via our API.
What you'll own
You'll own a defined area of the BrightLocal platform end-to-end, from discovery and problem definition through to delivery and iteration. You'll be the fourth Product Manager on the team, reporting to the Head of Product and working closely with Engineering, Design and Customer Success.
You will:
- Own your product area end-to-end, from discovery and problem definition through delivery and iteration.
- Run continuous discovery to deeply understand our customers - talking to users, analysing data, and working with Customer Success to surface the right problems to solve.
- Write clear, well-reasoned specs and user stories in Jira that give Engineering and Design what they need to move quickly and confidently.
- Collaborate with your PM peers to align on priorities, share learnings, and keep the product experience coherent across the platform.
- Track the impact of what you ship, using data to validate decisions and inform what comes next.
- Use AI tools actively in your day-to-day workflow - whether that's for research, synthesis, writing, or speeding up how you work.
Working where the API matters
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Your area is one of our core services. It both powers the platform and is exposed to customers via our API, which gives it a technically complex, API-centric character - the API isn't a side channel, it's part of the product. You'll work closely with Engineering to shape technically complex features with significant API surface area, making pragmatic decisions that balance customer needs with technical constraints: contracts, versioning, backwards compatibility, rate limits, and the fact that changes ripple to both the platform UI and API consumers.
Building with AI
You'll use AI tools actively in your own day-to-day workflow, and contribute to the development of AI-powered features within your area, shaping how intelligence surfaces to our users in practical, high-value ways.
You'll need to have
- A solid background in product management, ideally within a SaaS environment.
- Hands-on experience working on technically complex products, particularly those involving APIs, integrations or data-heavy features.
- Experience working in an agile delivery environment, with Jira or similar tooling as part of your daily workflow.
- A track record of running structured discovery - customer interviews, data analysis, and translating insight into clear product decisions.
- Experience shipping features end-to-end and measuring their impact.
- Familiarity with AI tools as part of your working practice, whether that's large language models for research and writing, or contributing to AI-powered product features. A genuine appetite to go further is just as important as where you are today.
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What We Offer (The important details)
- Salary: Dependent on experience
- Performance-based bonus: Up to 20% of base salary (10% company performance + 10% team performance).
- Hybrid Working: 2 days a week in our Brighton office
- Holiday: 25 days holiday + bank holidays + your birthday off
- Duvet days: 3 duvet days per year
- Healthcare: Vitality Healthcare
- Learning & Development: £1,000 annual personal learning budget
- Growth units: Global long term incentive plan*
- Environment: A friendly, supportive team with a strong, people-first culture
*Participation is subject to eligibility and plan rules, and any payout is not guaranteed.
Our commitment to inclusion
At BrightLocal, we believe the best ideas come from diverse perspectives.
We are proud to be an equal opportunity employer, and we are committed to building a team where everyone feels welcome, supported, and able to do their best work. When people feel they belong, great things happen.
We strongly encourage applications from women and underrepresented groups in our industry. If this role excites you, but you don't meet every single requirement, we'd still love to hear from you. Research shows that some people are less likely to apply unless they meet 100% of the criteria. Your experience, perspective, and potential matter more than ticking every box.
We are open to flexible working arrangements and are happy to make reasonable adjustments at any stage of the recruitment process. If you need anything to feel comfortable and confident applying, just let us know. We are here to help.
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