TripBooka.com
Product Manager
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Company Description
TripBooka.com is building the platform that helps independent travel advisors compete with the biggest names in travel.
For too long, independent advisors have relied on word of mouth, social media, and fragmented tools to grow their businesses, while large online travel companies have dominated through technology and marketing spend. We believe travelers deserve more choice, better service, and holidays designed by real experts who genuinely care about their clients.
TripBooka combines marketplace technology, workflow automation, and AI to help independent travel advisors attract new customers, manage bookings, create exceptional customer experiences, and grow their businesses, all from one platform.
We're still at the beginning of our journey, making this an exciting opportunity to join an ambitious startup and help shape the future of independent travel.
Role Description
We're looking for our first permanent Product Manager to join TripBooka.
This is a rare opportunity to join an early-stage startup and help define the future of our product. You'll work directly with the founders, collaborate with our engineering team and designers, and play a central role in deciding what we build, why we build it, and how we deliver value to our customers.
You'll spend time understanding the needs of independent travel advisors and travelers, turning customer insights into product improvements, and identifying opportunities where AI can simplify workflows, automate repetitive tasks, and create experiences that set TripBooka apart.
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This is a full-time remote role for candidates based in the UK. While you'll primarily work remotely, we'd love someone who enjoys getting together with the team in Newcastle upon Tyne from time to time for planning sessions, workshops, and team meetups.
Responsibilities
- Own features from discovery through delivery and continuous improvement.
- Work closely with customers to understand their challenges, goals, and opportunities.
- Identify opportunities to use AI to solve customer problems and create competitive advantages.
- Translate customer insights into clear product requirements and prioritized roadmaps.
- Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.
- Define product requirements, user stories, and acceptance criteria.
- Prioritize initiatives based on customer value, business impact, and technical feasibility.
- Analyze product performance, customer feedback, and usage data to inform product decisions.
- Work with Customer Success, Marketing, and the founders to align product priorities with business goals.
- Champion the voice of the customer throughout the organization.
Qualifications
We're more interested in finding an outstanding Product Manager than someone who ticks every box.
You'll likely have:
- Experience in Product Management or a similar product-focused role.
- Strong customer empathy and a passion for solving meaningful problems.
- Curiosity about AI and emerging technologies, with the ability to identify practical applications that create customer value.
- Excellent communication skills with the ability to influence and align stakeholders.
- Experience working with cross-functional teams, including Engineering and Design.
- Strong analytical and problem-solving skills.
- The ability to prioritize effectively in a fast-moving environment.
- A proactive mindset with the confidence to challenge ideas and make decisions based on evidence.
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Experience in SaaS, marketplaces, AI-powered products, or the travel industry is beneficial but not essential.
If this role excites you, we'd encourage you to apply even if you don't meet every qualification. We'd much rather speak to someone with the right mindset and potential than miss out on a great Product Manager because they don't tick every box.
Why Apply?
- Be TripBooka's first permanent Product Manager and help shape the future of the platform.
- Work directly with the founders and influence product strategy from day one.
- Help define how AI is used to transform the way independent travel advisors run their businesses.
- Own meaningful product decisions that have a direct impact on customers and business growth.
- Build products that empower independent travel advisors to compete with the biggest names in travel.
- Competitive salary, equity package, and significant opportunities for career progression as TripBooka grows.
If you're looking for an opportunity to build AI-powered products that solve real customer problems, shape product strategy, and make a lasting impact in a fast-growing technology startup, we'd love to hear from you.
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