MUFG Pension & Market Services
Product Manager
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A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Overview:
The Product Manager will join the team on a fixed term basis, initially for 3 months, working on a hybrid basis from our stunning central London office, meaning you’ll need to live within a commutable distance to enable you to be in the office each week with your colleagues.
The role holder will report to the Head of Product, shaping solutions, defining problems and driving product outcomes that improve our clients’ experience. You’ll be responsible for owning defined product problem spaces across MUFG Corporate Markets’ core platforms, including miraqle and Investor Centre within the EMEA region while contributing to globally aligned product development.
The Product Manager is expected to operate as an empowered product leader, owning outcomes end-to-end across discovery, roadmap and go-to-market, meaning this is not a delivery coordination role.
Benefits:
- 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays
- Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions
- Appreciate programme: Employee recognition programme
- Company Pension Scheme
- Medical insurance
- Life Assurance
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What you need:
As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need:
- At least five years’ experience in product management, ideally gained within digital, software or platform-based environments
- Proven experience within a Product Management function, preferably within an innovative corporate environment
- A demonstrable ability to own product problem spaces and drive outcomes, rather than simply managing backlogs or delivery activity
- Strong product discovery capability, with the ability to move from insight to action and translate customer, market and data-led insight into clear product decisions
- Experience working with enterprise clients or complex stakeholder environments, with the confidence to influence and collaborate across multiple stakeholder groups
- Strong stakeholder management skills, with the ability to build and maintain relationships with a variety of colleagues and clients
- Commercial awareness, with the ability to connect product decisions to business impact
- An ability to operate effectively in ambiguous, evolving environments, taking ownership for shaping direction
- Exceptional written and verbal communication skills, with the ability to remain composed, diplomatic, professional at all times
- Self-motivation, initiative and a continuous improvement mindset, with the drive to solve problems and make practical suggestions for improvement
- The ability to lead and collaborate with cross-functional teams, including design, development, marketing and sales
Day to Day:
- Own defined product areas or problem spaces across multiple platforms, aligned to regional priorities and global product strategy
- Identify, frame and prioritise customer and business problems, working closely with clients, regional stakeholders and internal teams
- Act as the voice of the user and the business, ensuring product decisions reflect real needs and commercial context
- Take ownership for solving problems, from small iterative improvements through to larger strategic opportunities
- Lead end-to-end product discovery, translating insights into clear problem statements, solution hypotheses and prioritised opportunities
- Partner with design and delivery teams to validate and refine solutions before build, owning the full product lifecycle from discovery to launch and post-release optimisation
- Define and own product roadmaps for assigned areas, aligned to Head of Product direction, regional business priorities and global platform strategy
- Make clear, outcome-led prioritisation decisions, balancing client needs, commercial opportunities and technical considerations
- Manage and synthesise inputs from regional MDs and other stakeholders, ensuring decisions are well informed but not consensus driven
- Work closely with delivery leads, engineers and design teams to translate priorities into execution, staying close to delivery without becoming delivery-led, ensuring focus remains on outcomes rather than output
- Partner with marketing, sales and client teams to support go-to-market activity
- Contribute to improving client and user satisfaction, product adoption and competitiveness in new business opportunities, ensuring new features and enhancements are clearly positioned, understood and adopted
- Work closely with global product counterparts and actively contribute to building a globally aligned, product-led operating model, ensuring consistency across platforms, reuse of solutions where appropriate and alignment to broader product direction
- Actively contribute to building a globally aligned, product-led operating model
- Operate as part of a high-performing product team, actively contributing to standards, practices and ways of working
- Partner effectively with shared design resources and cross-functional teams
- Help elevate the overall capability of the product function through strong ownership, accountability and bias for action
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The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
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