Public-i Group Ltd
Product Manager
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Company Description
Public-i has been designing, developing and delivering AV and streaming solutions for more than 25 years. During that time we have built a reputation for providing our clients with the highest possible standards of support and customer service – with our customer delivery team on hand to ensure all our clients’ webcasts run smoothly.
Own the product lifecycle across Public-i's core products (Connect, HybridLink for Teams, CameraControl, SpaceManager), working closely with development, AV, and client-facing teams to turn user needs into well designed, functional, well-communicated and well delivered improvements.
Role Description
This is a full-time Product Manager role based in Hove with a hybrid working arrangement, allowing some work from home. Salary up to £60k depending on previous experience.
Key responsibilities of this role include:
- Own and maintain the product roadmap across Public-i software services
- Define clear product backlog item specifications
- Take part in stand ups, sprint planning and backlog refinement. Manage and prioritise the product backlog.
- Gather and validate user needs — running user groups and surveys
- Manage the release process and communicate changes to clients and internal teams
- Own bug triage — reporting, prioritisation and tracking fixes through to release
- QA testing of features ahead of release
- Maintain product documentation and the knowledge base
- Translate technical changes into user-facing language — what changed and which problem it solves
- Contribute product content and copy for digital marketing
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Skills:
The role requires a range of skills, some of which are set out below;
Essential:
- Proven product management / product ownership experience in a software product environment
- Strong grasp of agile delivery and backlog management
- Confident communicating with non-technical, public-sector stakeholders
- Enough technical literacy to work credibly with developers and AV engineers and to write clear specs
- Excellent written communication — able to make technical change legible to a lay audience
Desirable:
- UX design experience
- UI / graphics design skills
- R&D / software strategy instinct, including interest in emerging areas like AI-assisted features
- Marketing understanding — comfortable contributing to content, positioning and client communication
- Familiarity with third-party integration / vendor relationships (e.g. API partners, AV manufacturers)
- Understanding of the UK public sector / democratic services context — councils, committee meetings, webcasting — or a demonstrable ability to get up to speed fast
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Person Specification
You will be an experienced product leader who combines commercial awareness with technical understanding and strong leadership skills.
You will ideally have:
- Proven experience leading product development within a technology or AV sector.
- Demonstrable success delivering new products from concept through to launch.
- Strong understanding of product lifecycle management.
- Excellent leadership and people management skills.
- Ability to translate customer requirements into successful technical products whilst managing the Company’s budget interests within that process.
- Strong project management and organisational skills.
- Excellent communication and stakeholder management abilities.
- Commercial awareness with experience building business cases and evaluating market opportunities.
- Confidence working in a fast-paced SME environment where flexibility and initiative are valued.
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