Bupa UK
Product Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
Product Manager
Contract: Hybrid Working options Available
Location: Bupa Place, Salford Quays or Willow House, Staines
Permanent Contract
Salary range: From £58,700 dependant on experience
10% Management Scheme Bonus
Full time
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
This role will contribute to ensure that our UKI product offerings remain customer centric, differentiated, and competitive, whilst delivering fair value and good customer outcomes.
This Role Will
- Carry out fair value assessments, regular product monitoring and governance, and product reviews.
- Define and manage plans to address areas of underperformance and/or fair value issues.
- Support the review and evolution of the product Terms & Conditions and literature.
- Be a product expert in the review of customer facing and internal documentation and for internal and external enquiries.
- Interpret market, customer, and competitive information, and understand the internal context to help create a future product pipeline.
How You’ll Help Us Make Health Happen
- Carry out annual fair value assessments/product reviews and monthly product monitoring.
- Review the results with the cross-functional and senior stakeholders.
- Support the review and evolution of the T&Cs and product literature in the capacity of Product Lead, as part of a cross-functional team.
- Be the Product expert in the review of customer facing and internal documentation, to ensure these are accurate and compliant with the Financial Promotions rules and Consumer Duty rules.
- Review, understand and monitor the relevant health funding markets using a range of sources including web analysis and recognised market reports.
- Understand and articulate how the dental products fit into the wider portfolio.
- Help with the identification of product development/improvement opportunities and the definition of the product strategy.
- Maintain and promote a culture of good risk and control management, ensuring good customer and regulatory outcomes.
- Support or manage (as relevant) the introduction of product enhancements and new products.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Skills / Qualifications Needed For This Role
- Product management experience, ideally within the Private Medical Insurance industry or alternatively within the General Insurance industry or the Financial Services industry.
- Ideally good knowledge of Bupa’s funding products and the relative customer journeys.
- Experience in managing or supporting fair value assessments and product reviews.
- Experience in the definition and management of product improvement plans.
- Experience in managing or supporting the review of Terms and Conditions.
- Some experience or exposure to risk and incident management.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Time Type
Full time
Job Area
Call Centre
Locations:
Bupa Place
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location