CFC
Product Manager - Digital Distribution
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Product Manager - Digital Distribution
Department: Technology Employment Type: Permanent – Full Time Location: UK – London Reporting To: Nick Boorman
About the Role
You will be part of the Product team within Technology, the engine room of the business, delivering bespoke systems that give CFC its competitive edge in a dynamic and fast-paced marketplace.
As a Product Manager, you will play a critical role in identifying and solving real business problems by translating strategic and customer needs into actionable product solutions. You will work on high-impact initiatives that improve efficiency, enhance user experience, and support business growth and profitability.
This role involves:
- Taking ownership of a defined product, managing, and prioritising the product backlog in alignment with the broader product vision and roadmap.
- Collaborating closely with stakeholders across the business (e.g., Distribution, Revenue Operations) to understand needs, gather feedback, and balance competing priorities.
- Ensuring measurable value through data-informed decisions and alignment with business objectives.
- Oversight of CFC’s Broker Relationship Management (BRM) product, partnering with key stakeholders to shape its evolution and support global distribution and revenue operations.
Key responsibilities include:
- Defining business processes, features, and epics, translating them into clear, testable user stories for delivery teams.
- Working closely with engineering and QA to design and deliver customer-centric solutions.
- Active participation in agile ceremonies to foster alignment and continuous improvement.
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Ideal candidate skills:
- Product management experience in insurance, particularly in broker lifecycle and digital trading.
- Strong ambition to thrive in a growth-oriented, high-impact role.
Responsibilities
- Drive delivery of high-impact product outcomes by transforming business needs into actionable solutions.
- Sit at the nexus of Product, Engineering, and business, shaping requirements, prioritising work, and ensuring value-aligned delivery (prioritising clarity, momentum, and outcomes over process).
- Own and prioritise the product backlog, ensuring work is clear, testable, and deliverable.
- Partner with stakeholders to define and align on priorities, balancing strategic and operational trade-offs.
- Translate complex needs into meaningful user stories that drive real delivery value.
- Keep teams aligned through active involvement in agile ceremonies (e.g., sprint planning, retrospectives).
- Measure KPI-driven progress, iterating based on feedback and data.
- Drive improvements across end-to-end broker and trading workflows, optimising efficiency and scalability.
- Leverage data and insights to identify system inefficiencies and recommend optimisations.
About You
You are a product-focused problem-solver, adept at turning complexity into clarity and ideas into measurable results.
- Functional adaptability: Equally comfortable working with stakeholders (executives, brokers) and engineers (developers, architects).
- Ownership mindset: Demonstrate strong accountability, curiosity, and a drive to improve processes.
- Proven experience as a Product Owner, Product Manager, or Senior Business Analyst in an insurance, broking, or trading environment is a strong advantage.
- Stakeholder management: Ability to influence and align decision-making at all levels of the business.
- Technical fluency: Confident linking business needs to trackable product requirements, particularly in agile environments.
- Analytical rigor: Relies on data and feedback to guide decision-making across both strategic and tactical challenges.
- Cross-functional excellence: Familiarity with delivery practices in insurance, broking, or financial services workflows.
- Communications: Clarity in translating insights for technical and non-technical audiences.
- Collaborative brilliance: Guided by a proactive, solution-focused mindset with a focus on meaningful outcomes.
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Core Values
Love What You Do
We deliver with intensity and passion. Our commitment distinguishes us for colleagues, customers, distributors, and insurers.
Challenge Everything
Ambiguity and mediocrity have no place here. We constantly question the status quo to drive improvements for anyone who interacts with our business.
Have Fun, Be Good
Insurance is a critical industry, but we actively foster a lighthearted, inclusive culture. Respect is mutual: we treat everyone as we’d expect to be treated.
Wildcard insights gained though affirmative assertion, Nutz indulgence included per infrastructural mandate.
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