Product Manager, EMEA HVAC Service

Job Description What will you do The Product Manager, EMEA, HVAC Service is accountable for innovation, development, and management of service products within the HVAC domain in the Europe, Middle East, and Africa (EMEA) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process. This role sits within the Global Service Product Management organization and is a key partner to the EMEA domain and leadership teams. How will you do it Key Responsibilities Owns KPIs for an assigned service product portfolio Operationalizes service platforms from global team Builds and launches region‑specific service offerings as needed, in alignment with global standards Serves as domain service subject-matter expert (SME) Participates in problem-solving, kaizen, and VSM events Represents regional field and customer voice to global team Success Measures Supports region domain service P&L performance, including revenue growth and margin expansion Delivers on-performance new service introduction (NSI) Improves service attach/linkage rates across the portfolio Increases premium (full coverage) service mix Drives growth in connected assets What we are looking for Required Extensive experience in service product management, service operations, service commercial enablement, or product lifecycle management Proven expertise in the HVAC Service domain, serving as a trusted advisor and subject matter expert Proven track record of successfully bringing new capabilities to market Strong project management and execution skills Demonstrated ability to lead cross-functional teams and initiatives Proficiency in English, both written and spoken Willingness and ability to travel 10–25% of the time Preferred Bachelor’s degree in Engineering, Business Administration & Management, or Technology Experience working with digital or connected solutions Familiarity with Lean methodologies and tools ! We believe that great talent isn’t limited by location. If you are based near any of our EMEA offices and can effectively collaborate within the region, we welcome your application! #LI-MP1 #LI-Hybrid Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.