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Product Manager
Product Manager – Visa Direct (Currencycloud) (Hybrid - London)
About Visa
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Dedicated to uplifting everyone, everywhere, Visa offers the opportunity to create global impact—addressing meaningful challenges, growing your skills, and making real contributions. Join Visa and do work that matters—to you, your community, and the world.
Role Overview
This Product Manager role is based within Visa Direct’s Currencycloud product, focusing on building the foundational infrastructure that powers global money movement for businesses. You’ll drive cross-border payments, enabling seamless, cost-effective, and transparent fund transfers. This role sits at the core of how businesses and consumers operate, ensuring your work delivers visible impact.
As the owner of a product area, you’ll:
- Define strategy and roadmaps based on client needs, business goals, market context, and discovery findings.
- Drive discovery to understand how clients interact with the product, identify pain points, and evaluate opportunities for improvement.
- Lead end-to-end product delivery, from problem-shaping to execution and launch.
- Ensure high adoption across diverse regions, segments, and use cases, not just through features but through clear, compelling go-to-market strategies.
This is a hybrid role based in our London Paddington office, requiring 3 days per week attendance (Tuesdays, Wednesdays, and Thursdays).
Responsibilities
Strategy and Vision
- Collaborate in shaping the tribe’s strategy through deep research (market, customer, competitor, and technology).
- Develop a product strategy and roadmap aligned with broader Visa, tribe, and functional objectives.
- Secure alignment and buy-in from stakeholders across the business and engineering teams.
- Convert strategy into a prioritised backlog and roadmap for your team.
Discovery
- Lead customer discovery efforts, uncovering critical pain points, unmet needs, and growth opportunities.
- Define and refine feature ideas with insights from client interviews and internal teams.
- Conduct thorough analyses of payment flows, bank/corporate processes, and system architectures to ensure a holistic understanding of end-to-end operations.
- Oversee technical and functional documentation, ensuring clarity for engineering and delivery teams.
- Sift through data and feedback to focus on the most impactful priorities—challenging assumptions and driving actionable decisions.
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Delivery
- Oversee end-to-end product development:
- Reframing problems and guiding solution design.
- Prioritising the backlog based on customer value, commercial objectives, and strategic alignment.
- Managing roadmaps across 1-2 agile teams (Scrum/Kanban) and ensuring coherent progress.
- Collaborate with engineering and delivery partners to maintain alignment and speed.
- Provide clear context on prioritisation to foster autonomous, efficient decision-making.
Adoption
- Partner with Product Marketing and GTM teams to define launches and regional positioning.
- Drive broad adoption across markets, segments, and use cases (not just releasing features—ensuring effective usage).
- Measure product performance and impact post-launch, acting on insights to scale successes and pivot where needed.
What Success Looks Like
- A clear, aligned strategy and roadmap that connect customer pain points to tangible business outcomes.
- Short-to-medium term sustained momentum in shipping high-impact features with measurable business value.
- Demonstrated strong product judgement—proven through prioritisation, trade-off clarity, and balanced use of data.
- Successful scale and adoption, with the product area proving its value over time.
Ideal Fit
This role thrives on self-starting, bias-to-action personalities—you own problems, make decisions, and drive progress without waiting for “perfect direction.” You’ll influence beyond your direct team and are empowered to deliver tangible outcomes. The role reports into a Product Director or Group Product Manager.
Qualifications
You don’t need every qualification, but most of the following will indicate a strong fit:
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- 3-4 years of proven experience as a Product Owner/Manager, preferably in Fintech or a tech-driven startup (payments, FX, transaction banking, or trading experience is a plus).
- Full-cycle ownership from discovery, development, and launch—with track record of measurably impacting business and customer KPIs.
- Strong prioritisation skills—minimising tactical execution to amplify outcomes for customers.
- Agile proficiency (Scrum/Kanban) and experience managing 1-2 scrum teams.
- Ability to craft a product vision based on deep customer interviews, market data, and competitive analysis.
- Feature delivery experience, post-launch impact measurement, and adoption insights shaping future directions.
Personal Qualities
- An owner’s mentality: bias to action, follow-through, commitment to high quality.
- Stakeholder engagement: commanding influence without formal authority.
- Commercial and analytical aptitude: turning insights into decisions.
- Disruptive mindset: troublesome about the status quo and deeply curious.
- Balance of attention to detail and strategic thinking—grounded in process but not distracted by it.
- Thrive in ambiguity: innovative and resilient in scaling environments with shifting priorities.
Diversity, Equity and Inclusion
Visa is an equal opportunity employer. You will be considered without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status—consistent with EEOC guidelines.
Candidates with criminal histories will receive consideration consistent with local laws.
Join Us
If you:
- Enthuse in fast growth, positive team collaboration and high-energy work,
- Want to reimagine payment experiences with genuine, measurable impact,
- Or—regardless of experience level—seek a role where “progression starts with you”,
apply now. Visa proudly supports professional development at all stages of your career.
"The best way to pay" at scale. Apply today: Connect with the team** to explore how Visa can empower you to uplift everyone, everywhere.
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