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Product Manager - New Bets
Experience as a Product Manager – New Bets, Experian Consumer Services
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across:
- Financial services
- Healthcare
- Automotive
- Agribusiness
- Insurance, and many more markets
Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200+ people across 32 countries.
About the Role
Experian Consumer Services (ECS) helps millions of UK consumers understand and improve their financial lives. Core offerings today include credit scores, subscriptions, and marketplace products. New Growth exists to shape the future by building innovative revenue streams and propositions, evolving ECS from a credit-score app into a broader financial wellbeing platform.
We’re looking for a Product Manager – New Bets to join this exciting mission. This role involves:
- Reporting to the [Head of Product, New Growth]
- Shaping strategy while running experiments
- Shipping a customer-focused product roadmap
- Driving growth and commercial impact at the intersection of product, marketing, and financial outcomes
The team operates like a startup within Experian:
- Founder-style ownership but with the resources and reach of a business with millions of registered users
Key Responsibilities
Strategy & Execution
- Own the full scope of New Growth’s New Bet projects: vision, roadmap, backlog, and measurable outcomes.
- Continuously refine strategy based on learnings, translating it into clear priorities for every quarter.
- When a project matures or the portfolio shifts, transition responsibility to another bet while maintaining high standards of ownership.
- Make data-driven trade-offs between engagement, subscription value, and new revenue versus the impact on core business metrics.
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Experimentation & Innovation
- Design and execute structured experiment programmes:
- Explore go-to-market (GTM) choices
- Test product mechanics
- Validate retention and habit-building strategies
- Define hypotheses and success metrics with support from analytics while avoiding shortcuts on customer experience or regulatory compliance.
- Treat experiment outcomes honestly, deciding what to take to business-as-usual (BAU) and what to pivot on.
Customer-Centric Product Delivery
- Own in-app user journeys and their supportive ecosystem:
- Email flows
- CRM interactions
- Subscription benefits
- Work with the Design team to transform complex financial products into user-friendly, engaging experiences with:
- High relevance
- Strong habits
- Consistent recognition for users experiencing value
- Ensure products are well-positioned beyond one-off launches.
Cross-Team Collaboration
- Partner with marketing and CRM for:
- Product launch plans
- Messaging strategies
- In-app placements
- Align ECS’s current portfolio with new bets to ensure organic growth without cannibalising existing solutions.
- Build strong relationships with:
- Technical teams
- Product & Growth teams
- Compliance
- Go-to-market (GTM) to drive initiative momentum.
Performance & Long-Term Strategy
- Use experiment results and BAU performance metrics to inform future directions.
- Contribute to how New Growth prioritises, sequences, and scales bets in the New Bets space.
Required Qualifications
- Experience as a Product Manager owning end-to-end delivery of a customer-facing digital product, including:
- Discovery phase to understand pain points
- Design and delivery
- Continuous iteration & improvement
- Ability to structure ambiguous challenges and test assumptions pragmatically:
- Adapt directions based on evidence from experiments rather than preconceptions.
- Strong analytical instincts:
- Develop testable hypotheses
- Define success metrics proactively
- Interpret results
- Ability to communicate clearly with multiple stakeholders, including:
- Engineers
- Designers
- Commercial teams
- Senior leadership
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- Curiosity-driven mindset:
- Desire to deeply understand customers, markets, and commercialiser tools.
Compensation & Benefits
- Hybrid working model (40% office-based)
- Great compensation package with:
- Competitive base salary
- Discretionary performance-based bonus
- Core benefits:
- Pension
- UK ISA private medical plan via Bupa
- Sharesave Scheme
- Other family-friendly perks
- 30.5 days annual leave (25 days + 8 public holidays + 3 volunteering days, flexible for additional paid leave purchase)
Reputation & Culture Commentary
Experience focuses on a people-first, inclusive, purpose-driven culture that has won recognition as:
- World’s Best Workplaces™ 2025 (Fortune Global Top 25)
- Accredited as a Great Place To Work™ in 26 countries
About Experian
As a global enterprise, Experian is rich in opportunities for collaboration yet rooted in:
- Equal Opportunity Employment
- Affirmative Action practices
- Inclusion for couples with disabilities or special needs—successfully accommodated if alerted early.
Grade: D/EB8
Experian’s slogan lights the way: "Creating a better tomorrow together."
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Experian Careers remains focused on shaping a softly uplifting future. Build yours with us.
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