Bank of America
Product Manager – Product process and design
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Product Manager – Product process and design
Product Management Role at Bank of America
At Bank of America, we are guided by a common purpose: to help make financial lives better through the power of every connection. We deliver for clients, teammates, communities, and shareholders every day.
About the Culture & Purpose
We are a Great Place to Work, fostering an inclusive culture where every teammate can thrive, build a career, and contribute to collective success. Our benefits include:
- Affordable, competitive, and flexible offerings
- Support for physical, emotional, and financial wellness
We celebrate diverse backgrounds—whether shaped by military service, education, or unique career paths—knowing these experiences drive resilience, leadership, and innovation.
Bank of America embraces an in-office culture focused on collaboration, engagement, and career growth, with flexibility tailored to roles.
This is a world where you can build a successful career with endless opportunities to learn, grow, and make an impact. Join us!
Job Description
This role supports the end-to-end product life cycle, including:
- Conducting market research and competitor analyses
- Determining product pricing
- Developing short- and long-term strategies
- Identifying innovative opportunities to modernize product offerings
- Ensuring alignment with Product Risk Management policy
- Integrating product management with sales, marketing, operations, implementation, and customer service strategies
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The position is heavily focused on project management and process design.
Key Responsibilities
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Strategy & Planning
- Identifies and develops comprehensive plans for product development and deployment, including:
- Supporting sales training programs and marketing materials to educate clients and internal teams
- Oversees product portfolios, including financials, investment profiles, and P&L (profit and loss) activities (e.g., revenue, profit margins)
- Identifies and develops comprehensive plans for product development and deployment, including:
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Market & Client Insights
- Provides data on product trends to sales and marketing teams, leveraging trends, functionality, and competitive intelligence
- Identifies ways to streamline or enhance product offerings to meet current and future client needs
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Risk & Compliance
- Manages risk by implementing effective controls in partnership with key stakeholders
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Stakeholder Collaboration
- Partners with internal teams to gather insights about markets, clients, and competitors
- Ensures products solve client needs while driving high adoption rates
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Cross-Product Delivery & Project Management
- Collaborates across Enterprise Credit (BB, GCB, GCIB) to build end-to-end product delivery maps
Required Qualifications
- 7+ years of experience in process design or related fields
- Proficiency with Visio or similar software
- Strong background in project management
- Experience and understanding of Commercial Lending
- Expertise in market analysis/research and in-depth product knowledge
Desired Qualifications
- Bachelor’s degree
- Experience with International Lending and/or International Credit Delivery
Key Skills
- Attention to Detail
- Collaboration
- Oral Communications
- Presentation Skills
- Reporting & Continuous Improvement
- Executive Presence
- Problem Solving
- Process & Product Management
- Business Analytics
- Visio/PowerPoint
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