Product Manager - R&D Lab Systems

• Governance:

  • Establish and lead relevant governance forums, provide oversight on priorities and delivery, and ensure clear decision-making across roadmap, service performance, value realization, and risk management.

• Product Team / Project Delivery:

  • Lead the design and delivery of laboratory technology products and services that support business strategy and scientific workflows.
  • Accountable for creation and execution of the product roadmap, with a strong focus on user experience, data integrity, scalability, and business outcomes.
  • Co-Lead the Lab Systems Community of Practice with the Business Lead, sharing key best practices with the wider Lab Systems user community.

• Quality, Risk & Compliance:

  • Ensure all products supporting laboratory operations align with internal security, risk management, continuity requirements, validation expectations, and external regulatory and statutory obligations including GxP and data integrity standards.

• Feature Definition:

  • Translate scientist, lab operations, quality, and business needs—along with industry trends and vendor capabilities—into clear product requirements and value-driven features that can be readily understood by delivery teams.

• Service Management:

  • Accountable for ensuring appropriate service levels and operational support models are in place for laboratory platforms and integrations.
  • Oversee major incidents, escalations, lifecycle management, upgrades, and continuous improvement activities.

• Stakeholder & Vendor Management:

  • Work across internal teams - including the Supply Chain - and external suppliers to deliver reliable, compliant, and efficient laboratory solutions.
  • Build trusted relationships with business stakeholders and vendor partners to drive delivery and performance.

• Adoption Strategy & Change Management:

  • Act as a change agent to help product teams and the business adopt agile ways of working and new laboratory capabilities, building momentum through clear communication, visible success stories, training readiness, and value-based roadmap storytelling.

Qualifications & Experience

• Relevant and significant experience in R&D technology, laboratory informatics, life sciences, quality, engineering, IT, or a related field, with exposure to product management in a major global IT organization.
• Track record in successful IT strategy development, solution design, programme and project delivery, and service management across complex, cross-functional environments.
• Experience delivering business impact through process and technology-enabled solutions that improve laboratory operations, compliance, user experience, and data quality.
• Ability to understand the Users perspective and day-to-day need for tech in the Lab space and how to translate business requirements into tech solutions and improvements.
• Show willingness to ‘GEMBA’ the User experience and capture key Voice of the Customer (VoC) information and translate this information into viable solutions.
• Strong knowledge of enterprise laboratory systems and services, such as LIMS, ELN, Chromatography Data Systems, Stability, other laboratory applications, scientific data workflows, and system integrations.
• Solid understanding of GxP, validation, and data integrity principles in regulated R&D or laboratory environments.
• Experience of Agile and DevOps ways of working.
• Experience of vendor management and working effectively with global internal and external delivery partners.
• Strong facilitation, communication, and interpersonal skills, with the ability to influence senior leadership and drive decision making using data, market evidence, and business context.
• Relentless focus on delivering business outcomes, simplification, and resilient laboratory operations, with a passion for enabling science through technology.

Job Posting End Date

2026-08-01

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

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Note to Candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.