Forward Role Recruitment
Product Manager
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We’re looking for a commercially driven Product Manager to take ownership of our clients consumer platform and play a key role in scaling growth.
This is a high-impact, high-ownership role where you’ll shape the product experience for over a million users - driving acquisition, improving customer journeys, and enabling network expansion. If you thrive in fast-paced environments and love building products that deliver measurable results, this is your chance to make a real impact.
What You’ll Be Doing
📈 Own Product Strategy & Roadmap
- Define and deliver a product roadmap aligned to growth and commercial goals
- Identify opportunities across acquisition, activation, retention, and conversion
- Build scalable product foundations for continued expansion
🛠️ Deliver Best-in-Class Product Experiences
- Work closely with Engineering to ship improvements across app and web
- Define user journeys, stories, and requirements
- Design intuitive, frictionless user experiences
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🚀 Drive Growth Initiatives
- Lead cross-functional projects to increase user growth and engagement
- Collaborate with Marketing, Commercial, Customer Services, and Design
- Set clear success metrics and deliver measurable outcomes
👥 Champion the Customer
- Use customer feedback and data to inform decisions
- Identify and remove friction across the user journey
- Continuously improve usability and performance
🤝 Enable Network & Partner Growth
- Support onboarding of new parking locations and operators
- Improve tools and workflows for partners
- Contribute to fleet, enterprise, and contract parking capabilities
📊 Use Data to Optimise Performance
- Track KPIs across growth, engagement, and retention
- Run experiments and iterate quickly
- Measure impact and continuously improve
What Success Looks Like
- Strong growth in user acquisition, activation, and retention
- Improved conversion into active users
- Delivery of high-impact product initiatives
- Faster onboarding of new locations and partners
- A clear, scalable product roadmap driving business growth
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What We’re Looking For
Essential:
- 5+ years’ experience in digital product management
- Proven experience working with Engineering teams in agile environments
- Strong experience defining user journeys and product requirements
- Background in consumer apps, SaaS, or digital platforms
- Excellent analytical, prioritisation, and stakeholder management skills
- Commercial mindset with a focus on outcomes
Nice to Have:
- Experience with mobile apps or marketplace platforms
- Familiarity with tools like Figma, Jira, etc.
- Experience in high-growth or scale-up environments
- Track record of improving acquisition, conversion, or retention
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