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Monzo

Product Operations Manager, Fixed Term Contract

London
£53.1k – £70k/yr
Posted 2 days ago
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Product Operations Manager, Fixed Term Contract

🚀 We’re on a Mission to Change Money

We’re saying goodbye to complex, confusing traditional banking methods.

Over the last decade, we’ve expanded from a prepaid card into a comprehensive financial platform. Today, we offer:

  • Personal and business bank accounts
  • Joint accounts
  • Accounts for 16-17 year olds
  • Free kids accounts
  • Credit cards for UK customers
  • Saving and investing services
  • Combined pension offerings

With features like Get Paid Early, Award-Winning Customer Service, and financial education via social media, we create memorable "magical moments" for our customers.

📍 London | £53,100–£70,000 + Benefits ✨ | 12-Month Fixed-Term Contract


🔧 The Role: Product Operations Manager

Successfully leading our Partnerships team at the intersection of Finance, Tech, and Ops Change, you’ll be the "Architect of Automation" for Partner Operations within Core Banking.

💪 Your Impact

You’ll eliminate manual burdens by transforming legacy workflows into AI-integrated systems. You’re a systems thinker—the person who deeply understands how data migrates between platforms, APIs function, and data integrity is preserved. Your work will:

  • Drastically improve efficiency, cutting unnecessary manual labour.
  • Enable seamless automations that integrate with banking systems.

✔️ Key Responsibilities

  • Process Auditing & Mapping

    • Blaze through today’s workflows (invoicing, reconciliations, reporting) to identify areas ripe for AI-led automation with high efficiency/intelligence leverage.
  • Build the Automation Layer

    • Design and deploy AI/ML-powered pipelines, replacing manual management of trackers with self-healing, scalable automated systems.
    • Integrate workflows using AI tools (LLMs), low-code automation platforms (Zapier, Make), and bespoke scripting where needed.
  • Interim Operational Execution

    • Run rearrangements on immediate pain points (invoicing, reconciliations, governance logs) during trial period to avoid disruptions while improvements are being implemented.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC¡London, UK
ÂŁ35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

See breakdown
Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

  • Stakeholder Collaboration

    • Deeply engage with Product & Engineering teams to ensure your solutions not only solve the problem but also interface seamlessly with your core banking stack.
  • Governance 2.0

    • Transition manual risk/compliance tracking from spreadsheets into real-time, fully automated dashboards, eliminating calculation errors.
  • Documentation as Code

    • Draft scalable SOPs as technical workflow diagrams—so that ‘how it’s done’ is just as clear and accessible as ‘what it does’.

Skills That Matter

We thrive when you:

🔥 Think in Automations

  • Your gut reaction to a tedious task is to script it, automatify it, explore AI solutions.

📊 Niche Operational Fluency

  • You literally see cash flow in your sleep: know the intricacies of reconciliation cycles, governance logs, invoicing, and compliance overhead.
  • Spot tiny but critical errors (e.g. finding the $0.01 discrepancy in a 10,000-row spread*)*

💡 AI-Curious

  • You’re already LMO-prompting via ChatGPT/Claude, grokking workflow automation tools (Zapier, Make), or writing scripts to streamline processes.

🚀 A Builder, Not a Tinkerer

  • You generate innovation, not hesitation. When ‘this is how it’s always been’ comes up, you’re like: “Let’s test/disprove this overhaul today”.

🌟 Why Apply When You’re Not a Perfect Match?

We lovingly acknowledge that imposter syndrome (>self-proclaimed lack of experience) discourages some phenomenal qualification اصل. At Monzo, we’re committed to creating a color Name q=""> iverse team—if you’re excited about this opportunity, we’re here to hear you. Skip obsessing over every tickbox. Just apply if you’re passionate, proactive, and curious about scaling operations through smarter tech.


🎁 You Get

Legal pay, yes—but brilliant living benefits too:

✔️ Base: £53,100–£70,000 ✔️ Perks Galore: Fine dining, women-in-tech salaries published transparently schedule flexibility, work hours tailored to individual and team peaks*

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✔️ Learning & Growth (Uncapped $1,000/annum)

  • Dedicated budget for courses, conferences, books, and offline-to-digital learning.

🔹 BONUS: read our full Employeedtabulated flex world here.


🏆 Supportive Principles

🌈 Diversity & Inclusion

Monzo’s ethos: “We will only thrive with a diverse team”. We make Accessibility, Belonging, and Inclusion top priorities—evident through initiatives like our:

  • [2025 Gender Pay Gap Report] and 2025-30 D&I Strategy.
  • Employee Resource Groups, tailored career programs, LGTBQ+ support groups, financial literacy programs

Policy Note: We’re an equal opportunity employer. Candidates all are evaluated for the role’s skills—regardless of age, ethnicity, sect, sexual orientation/identity, caretaker status, immigration background, disability status, military service, or neurodivergence.

🌈 Name-Pride: Applicants can submit key personal identifiers (reflecting diversity) during sign-up for a smoother, linkedin style surface.


📅 How It Works

Three simple interactions:

💬 Step 1. 30-minute lead-coordination call with our Talent Acquisition Award for Tech Modernisation team. 💬 Step 2. 30-minute Product Leadership Grou interview to explore your perspective on ** Experiments the AI Engineering trends* with Monzo’s mission? 💬 Step 3. 2-hour deeper assessment (tech plus behaviour).

OVERALL TIMELINE: ~3–4 weeks—designed with flexibility so students, clients, and full-time survivors don’t lose sleep.


Pro tip: Familiarise with Monzo’s principles to craft a killer Pitch of AI-interview-prep in this environment—see our handy guide.


Deadlines are dynamic: jobs self-close when sufficient applications are received. To ensure we don’t: be the first to submit!

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“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

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Skills

Automation
Process Auditing
Data Integrity
AI Integration
Stakeholder Management
Governance
Documentation
Financial Operations
Reconciliations
Invoicing
Problem Solving
Attention to Detail
Workflow Automation
APIs
LLMs
Operational Execution

Location

London, England, United Kingdom

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