Post Office Ltd
Product Owner - Finance Transformation
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Summary
Salary: Competitive plus comprehensive benefits package
Grade: 3A
Contract Type: 12 Month FTC
Working pattern: Hybrid
Location: London
Closing Date: 6th August
What To Expect
The Product Owner (Finance Transformation) is a key member of the Technology Product Team at POL, accountable for driving the successful evolution of POL’s core finance system whether through a major upgrade of the existing platform or the implementation of a new solution.
This role is responsible for the day-to-day product management of the CFS (Core Finance System) initiative and will work closely with internal finance, data, transformation and procurement teams, as well as external delivery partners. The Product Owner will lead the definition, documentation, and prioritisation of user stories, including the creation of clear and detailed acceptance criteria.
A critical part of this role is ensuring that development teams, integration workstreams, and third-party suppliers can deliver to an agreed transformation roadmap and a phased roll-out plan covering design, build, testing, migration, and deployment activities.
Acting as a key member of the CFS transformation team, the Product Owner will take a leading role in daily stand-ups, sprint planning, reviews and retrospectives. They will also work closely with wider programme teams to help manage dependencies, support integration across key business processes, surface risks and issues early, and highlight opportunities to accelerate progress. Regular updates will be provided to the CFS steerco and programme team, ensuring alignment with strategic objectives.
The Product Owner will model Post Office behaviours and take a Finance first mindset - ensuring the needs of Finance users, Postmasters, and wider business stakeholders are at the forefront. The role includes managing the transformation backlog and supporting the creation of a forward-looking roadmap beyond initial implementation into optimisation phases.
What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
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- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To be successful in this role you will be well versed in the below:
Experience And Qualifications
- Proven experience working on large-scale Finance Transformation programmes, ideally involving an implementation or an upgrade
- Proven experience designing and running workshops with Finance SMEs, Technology teams and stakeholders.
- Hands-on experience delivering finance system modernisation, including process redesign, data migration, integrations and control improvements.
- Confident in writing detailed user stories and acceptance criteria for finance processes and systems.
- Significant experience as a Product Owner (3+ years) working with agile delivery squads.
- Demonstrable background in finance systems (ERP, general ledger, SAP, financial controls, integrations or similar)
Skills And Capabilities
- Ability to articulate why decisions are made and confidently guide delivery teams.
- Strong prioritisation skills, with the ability to balance regulatory needs, user requirements and transformation constraints.
- Pragmatic, delivery-focused and comfortable resolving conflicting stakeholder priorities.
- Excellent stakeholder management and communication skills, able to engage effectively at all levels including Finance leadership.
- Strong “user first” mindset with an understanding of finance process pain points and user journeys.
- Proven experience in technology delivery across complex enterprise systems.
- Understanding of finance system design principles, data models, reporting needs and control frameworks.
- Strong collaboration skills; able to work closely with Legal, Risk, Compliance, Data, Operations and Finance leadership.
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About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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