NatWest Boxed
Product Owner - Interbank Payments
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Join us as a Product Owner
We’re looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition. You’ll be ensuring we deliver scalable, reusable, and compliant solutions & products that our clients find valuable. This is an opportunity to ensure NatWest Boxed remains compliant with scheme rules and procedures.
What you'll do
As a Product Owner, you’ll be conducting feature discoveries working with colleagues across Technology, Product, Risk, Security Operations, and other key areas to agree on requirements & dependencies.
You’ll Also Be
- Identify Opportunities for change and be the driving force that brings them to life
- Developing and maintaining an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
- Working with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
- Representing NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
- Working with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
- Providing incident management support, ensuring PIR actions are complete and that risks are identified and appropriately managed
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The skills you'll need
To join us in this role, you’ll need to have proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.
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You’ll Also Be Expected To Have
- A good understanding of UK payment schemes, their operational models, governance, and compliance frameworks (ideally in relation to Faster Payments & Bacs)
- Passion for customers and a problem-solving mentality, with proven ability to conduct research, map out user journeys, and identify opportunities
- Excellent stakeholder management & communication skills, across technical and non-technical audiences
- Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
- Proven experience managing relationships including, suppliers, schemes, and payment service providers
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