Macs Adventure
Product Owner - UK
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Product Owner - UK
Product Owner – UK
c£45K + (dependent on experience) Glasgow, UK (hybrid) – 3 days/week at the Glasgow hub, otherwise remote
About the Role
Are you a Product Owner who thrives on transforming disorderly priorities into clear, well-executed outcomes? Do you enjoy working at a scales company that guides over 40,000 adventurers annually through walking and cycling experiences worldwide? Macs Adventure is seeking someone as passionate about active travel as you are about delivering executable roadmaps.
In this role, you’ll shape and steer both internal back-office systems and the back-office replatforming programme for Macs’ fledgling late development. You’ll bridge Operations, Sales, and Customer Service with our third-party development partner, ensuring the right solutions are built, first, and to the highest possible standards.
Kickstart your impact:
- Own the backstage: Manage every aspect of prioritisation, delivery, and redesign for an action-focused business.
- Real authority: Lead demand capture and replatforming, driving continuous improvement across our Agile/Tribe structure.
- Agile leadership: Work alongside a fast-growing team – from documenting requirements to enabling Zendoodjereast delivery through consistency and trust.
About Macs Adventure
As the world’s leading brand for self-guided adventure travel, we connect ~40,000 guests a year across 60+ destinations. Our team of 150+ people across the UK, USA, and Germany lives by an exciting directive: #MacsMoments – changing how people experience travel, humankind, and the environment.
Our culture? Forward-thinking, fun, and unafraid of the unfamiliar. It’s just like our destinations. We idolise internal growth and, crucially, diversity – we want to work with and for a wide array of fields and ideas.
Key values we tread by:
- Love the journey; take the path less travelled: Whether planning your first network hop or choosing to take on a full replatform, gain isn’t passive. We can mess up. We move ahead.
- Tread thoughtfully (to ourselves, our customers, our planet): We collaborate, support local suppliers, and walk beyond we think is possible.
- Go the extra mile: Our legacy is in deliverables like simplicity and trust. Your work? Tackle tough problems like a mission climate change coach.
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What You’ll Do
As Product Owner, you will:
- End-to-end ownership: Shape and champion the backlog and delivery pipeline for Macs. Balance impact and urgency using insights from Ops, Sales, and CS teams, filling gaps smoothly.
- Prioritise, refine, and deliver:
- Oversight of backlog management, with refinement of requests and victim stories across Ops, Sales, and CS.
- End-to-end development lifecycle (from inception to deployment), managing scope, risks, and timelines with clear deadlines.
- Q&A collaboration:
- Own user requirements, acceptance criteria, and real-time quality control.
- Manage UAT execution, resolution of defects, and go-live validations.
- Bridge building: Consistently ensure alignment and customer tenor across all stakeholder rows.
- Improve with intent:
- Champion Agile/Lean best practices – refining reporting, assets, and processes within the growth path of Macs.
- Set new standards for collaboration and delivery.
What You’ll Bring
- Deca-plus excellence:
- 3+ years in Product Ownership (PO) or Delivery Manager roles within a tech/product-driven environment.
- Confidence governing user stories and criteria within Agile/Scrum frameworks.
- Requirements architect:
- Skilled in turning business venue models into actionable requirements stories.
- Translator between non-tech and dev teams, aligning on standards and expectations.
- Stakeholder charm master:
- Can manage tech and non-tech teams effectively.
- Superior communication and documentation (driving clarity across goals).
- Problem-solving fighters:
- Experience navigating UAT, documenting defects, and working with third-party or offshore partners.
- Managing quality, scope, and timelines with external providers.
- Intermittent workflow expertise:
- Strong understanding of back-office operations/customer-facing systems.
- Planning skill:
- Methodical, organised.
- Multitask agility – handling complex prioritization alongside change management.
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Nice-to-have (not essential):
- Domain exposure: CRM, ERP, or booking system replatforms.
- Vibe check: A shared interest in the outdoors/walking/cycling – you’ll buoyant for growth.
Just be you – no perfect CV required. Great for sharp thinking? Do it.
You Could Belong Here
We champion inclusion. Macs thrive when our team reflects the diversity of our guests and communities. Our goal: an equitable workplace where every person can innovate and grow.
Macs puts Team Care﹣front to ensure you and your work have space to breathe.
The perks of being "with Macs"
✅ Holidays & bonuses: 33 "meaningful" days per year + bonus achievements (e.g., extra paid day for your birthday!).
💰 Pension: Britain’s contributory pension only keeps reflecting value.
✈️ Real world benefits:
- Discounts: 10% off Macs trips.
- Insurance: Global coverage for you, plus dependents, plus kids too!
- Flexibility: Homework fits seamlessly with occasional onsites.
🎯 Development: Learn with us! Our promise is growth aligned with that drive to handful your strengths.
🌍 Make an impact:
- Support our planet to help open minds shape travel forever, upstream travel thrive sustainably.
- International gigs: Rare trips – this could be your chance to role-modclingen.
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