Derbyshire Support & Facilities Services Limited
Product Support Analyst
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FOR IMMEDIATE START
The EPR Product Support Analyst will report into the EPR Product Analyst to deliver configuration of features to specification within the Electronic Patient Record (EPR) system. They will assist with configuration, troubleshooting, and user queries.
Responsibilities
- Primarily onsite working with travel required across the 3 SFH Trust sites
- Required to work unsociable hours to provide go-live support
- Work closely with supplier Product Specialists, clinical teams, and technical staff to ensure smooth operation of EPR solution
- Maintain accurate documentation and support testing activities
Requirements
- Experience in configuring Nervecentre is preferred. However, applications are welcome from candidates with substantial experience in application configuration and javascript.
- Essential experience in configuration standards and application testing including automated testing systems.
- Nerve Centre Configuration knowledge will be advantageous.
- Demonstrate the product to a range of stakeholders in groups and or individual (one to one).
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About the Company
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance, and Clinical Engineering.
- Part of the ‘Chesterfield Royal family’
- Strives to achieve a truly diverse and inclusive flexible workforce
- Values and welcomes everyone’s abilities, uniqueness, and individuality
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DSFS currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered.
How to Apply
- Please see below link for the DSFS website: DSFS - Derbyshire Support & Facilities Services Limited | DSFS
- When applying for roles please complete all sections of the application form.
Contact
For further details / informal visits contact:
- Name: Heather Stott
- Job title: Assistant Director of Service Delivery
- Email address: heather.stott@nhs.net
- Telephone number: 07930166199
Interviews will be held at Kings Mill Hospital.
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