Caterpillar Inc.
Product Technician
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Product Technician
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do—but also about each other. We are the makers, problem solvers, and future world builders creating stronger, more sustainable communities. Here, progress and innovation aren’t just ideals—we make them happen, for our customers, communities and the future of work itself.
Job Title: Product Technician
Salary: £19.72 per hour Location: Shrewsbury
Benefits
- 25 days’ annual leave
- Up to 6% Bonus (contributory pension scheme)
- Caterpillar will double your contribution
- Up to 10% Contributory Share Scheme
- Caterpillar will match 50% of your contribution
- Flexible benefits package
- Access to health & dental care plans
- EV car lease eligibility
- Holiday purchase options
About IPSD (Industrial Power Systems Division)
Caterpillar’s IPSD Division designs, tests, and manufactures 0.5 to 18-litre Cat® and Perkins engines—powering 5,000+ applications, including:
- Marine
- Petroleum
- Industrial
- Electric Generators
- Locomotives
At IPSD, we’re actively preparing for the future of green energy. Sustainability is a core focus—because a better world starts with the power we create.
Job Summary
As a Product Technician, you’ll be the quality guardian of the manufacturing process—ensuring every engine meets Caterpillar’s exacting standards.
You’ll work within the Quality Pillar, acting as the technical expert for our products, collaborating closely with:
- Operations
- Test
- Quality Engineering
- Process Engineering
- Customer Support
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Your responsibility? Keep quality on track—from design to delivery—while driving continuous improvement across the production line.
Key Responsibilities
You’ll be expected to:
-
Technical Expertise
- Lead as the product subject matter expert, clarifying requirements, specifications and best practices.
- Provide technical guidance on build standards, functionality, and performance expectations.
-
Root Cause Analysis & Troubleshooting
- Support quality investigations, helping diagnose build failures, defects, and test issues.
- Collaborate with Operations and Test teams to resolve stop-to-fix issues and prevent recurring problems.
-
Investigate & Improve
- Participate in root cause investigations, ensuring corrective actions avoid future issues.
- Validate technical solutions for compliance with both product and customer needs.
-
Change Management & Innovation
- Assist with product trials, engineering changes, and quality improvements.
- Stay informed on new engineering specs, firmware updates, and evolving build standards.
-
Continuous Improvement
- Identify ergonomic, process, or design enhancements that boost quality, consistency, and manufacturability.
About You
We’re looking for operationally skilled engineers who love problem-solving and see innovation everywhere. Here’s what we value:
- Technical depth in internal combustion engines and transmissions, with a strong knowledge of mechanical engineering fundamentals.
- Inquisitive, proactive mindset—you spot issues before they escalate and stretch to make things better.
- Clear communication—bridging gaps between analysis, operations, and customer needs.
- Commitment to learning—we provide growth through problem-solving challenges, leadership development, and hands-on experience.
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🔴 Note: Panelists can’t shortlist based on assumptions, so your CV needs to clearly demonstrate experience in the listed skills. If high-quality applications are received, candidate criteria may be enhanced to improve the selection process.
Important Legal Note
This role is subject to U.S. and U.K. export control laws, including:
- U.S. International Traffic in Arms Regulations (ITAR)
- U.S. Export Administration Regulation
- U.K. Official Secrets Act (1989)
You may be subject to enhanced security checks and interrogations post-hiring.
Applying: July 2–17, 2026
We’re Making a Powerful Difference
At Caterpillar, we foster a culture that’s practical, forward-thinking and deeply human. We don’t just hire talent—we nurture expertise.
- Challenge + support = growth. We let you shape solutions, not just tasks.
- Leadership programmes and career clarity because progress isn’t left to chance.
- Our team’s diversity fuels creativity—because every voice matters in building the future.
The environment here? Made by people like you—person by person, we create the Caterpillar experience worth believing in.
Caterpillar is an Equal Opportunity Employer. Candidates of all ages are encouraged to apply.
(Not ready to apply? Connect with us via our Talent Community.)
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