Production Control Apprentice

The main purpose of the role is to process planned and production orders to release work to AESSEAL’s manufacturing workshops, contributing towards excellent customer service. To understand the organisations manufacturing capability and learn the associated processes and systems required to carry out the role.

Responsibilities

• Convert planned orders to production orders based on stock and customer demands
• Release production orders to workshop control teams in a timely manner, according to the production schedule
• Check raw material availability prior to release of production orders
• Liaise with purchasing over the procurement of raw material
• Interact with design department to ensure drawings are completed in time for customer orders
• Request CAM programs based on machine capability and capacity
• Validate due dates and production order data
• Contribute to efficient customer service

N.B this list is not exhaustive. The job holder is required to carry out reasonable tasks within the level of skill and ability.

Requirements

• GCSE in: English (grade 4 or above)
• GCSE in: Maths (grade 4 or above)
• Skilled in the use of multiple IT packages and systems relevant to the organisation (e.g. MS Office or equivalent)
• Ability to choose the most appropriate IT solution to suit the business problem
• Ability to update and review databases, record information and produce data analysis where required
• Produces accurate records and documents (e.g. emails, letters, files, payments, reports, proposals)
• Makes recommendations for improvements and present solutions to management
• Drafts correspondence, writes reports and able to review others' work
• Maintains records and files, handles confidential information in compliance with the organisation's procedures
• Exercises proactivity and good judgement
• Makes effective decisions based on sound reasoning
• Able to deal with challenges in a mature way
• Seeks advice of more experienced team members when appropriate
• Builds and maintains positive relationships within their own team and across the organisation
• Demonstrates ability to influence and challenge appropriately
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
• Uses the most appropriate channels to communicate effectively
• Demonstrates agility and confidence in communications, carrying authority appropriately
• Understands and applies social media solutions appropriately
• Answers questions from inside and outside of the organisation, representing the organisation or department
• Completes tasks to a high standard
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work
• Able to review processes autonomously and make suggestions for improvements
• Shares administrative best-practice across the organisation (e.g. coaches others to perform tasks correctly)
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment
• Manages resources (e.g. equipment or facilities)
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
• Takes responsibility for logistics (e.g. travel and accommodation)
• Uses relevant project management principles and tools to scope, plan, monitor and report
• Plans required resources to successfully deliver projects
• Undertakes and leads projects as and when required
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Change Management
• Engineering background
• Experience of SAP
• Desire to provide exceptional customer service
• Eager to assist in the continuous improvement of the organisation
• Ability to promote, participate in Health, Safety & Environmental policies
• Ability to promote, embrace and manage change
• Contribute to a happy working environment
• Effective communicator