Production Manager (Contract)

About Twelve

Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility—proudly B-Corp certified and working exclusively with vetted and approved partners.

Position Summary

The Production Manager will support our team in UK by overseeing the entire operational flow from order fulfillment process, production schedules, and follow through on logistics coordination with logistics manager. This role ensures timely delivery of high-quality products by managing client orders, collaborating with vendors, and working closely with cross-functional teams. The ideal candidate will have 5+ years of production management experience, strong organizational skills, and the ability to manage multiple projects in a fast-paced environment. This is a 1 year contract, beginning in September 2026.

Key Responsibilities

Order Fulfillment & Processing

Manage order status updates, commitment dates, and communicate with our internal team and clients. Escalate late or critical orders where necessary. Oversee client POs and production timelines; work with vendors to ensure timely completion of orders and track production statuses. Review costs and pricing from PO’s and convert PO’s and forward to suppliers. Sign off final costs and follow-up on supplier invoicing with finance team. Ensure all products meet regulatory requirements such as Prop 65, REACH testing, and maintain social compliance throughout the production cycle – working together with compliance team. Manage multiple projects at various stages of the product development cycle, collaborating with cross-functional teams to minimize risks and ensure accountability for deliverables. Manage PPS samples from handover, seeing through final sampling till sign off – which will launch production. Create and manage administrative documents, including Pre-Production Samples (PPS) and range boards, and set up processes for all clients. Build and manage production schedules, working closely with the development team to ensure smooth project flow. Oversee domestic and global production (including China, Europe, and third-party vendors) and ensure quality standards are met. Serve as the key operational contact for clients, building strong relationships and ensuring smooth communication. Raise & sent all final invoicing to customer, and follow up on any after care.