Snow White Laundries Ltd
Production Manager
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Purpose of the Role
The Production Manager is responsible for leading the daily production operation to ensure that customer orders are processed safely, efficiently, on time, and to the highest quality standards. The role is accountable for maximising productivity, controlling labour costs, improving Overall Equipment Effectiveness, and developing a high-performing production team.
Key Responsibilities
Operational Performance
- Manage all production activities across the laundry operation.
- Ensure daily production plans are achieved safely and on time.
- Monitor production flow and remove operational bottlenecks.
- Ensure machinery is utilised to its maximum practical capacity.
- Drive continuous improvement throughout the operation.
People Leadership
- Lead, coach, and develop Production Supervisors and Team Leaders.
- Build a culture of accountability and continuous improvement.
- Conduct regular performance reviews and coaching sessions.
- Manage attendance, discipline, and employee performance.
- Ensure all employees receive appropriate training.
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Productivity
- Maximise labour productivity.
- Monitor Pieces Per Labour Hour (PPLH).
- Reduce overtime through effective planning.
- Ensure staffing levels meet production demand.
- Continuously improve workflow efficiency.
Machinery Performance
- Own site OEE performance by:
- Improving machine availability.
- Reducing downtime.
- Increasing machine performance.
- Improving first-time quality.
- Supporting preventative maintenance programmes.
- Working closely with Engineering to minimise breakdowns.
Quality
- Ensure all customer quality standards are achieved.
- Minimise rewash.
- Reduce customer complaints.
- Monitor quality KPIs.
- Ensure products are processed Right First Time.
Health & Safety
- Lead by example in all Health & Safety matters.
- Ensure safe systems of work are followed.
- Complete safety inspections.
- Investigate accidents and near misses.
- Promote a zero-harm culture.
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Continuous Improvement
- Lead Lean Manufacturing initiatives by:
- Eliminating waste.
- Reducing downtime.
- Improving OEE.
- Standardising best practice.
- Implementing process improvements.
Skills & Experience
Essential:
- Production management experience.
- Strong leadership skills.
- Excellent communication.
- Good planning and organisational ability.
- Problem-solving capability.
- Computer literate.
- KPI driven.
Desirable:
- Commercial laundry experience.
- Lean Manufacturing.
- Six Sigma awareness.
- IOSH Managing Safely.
- Continuous Improvement experience.
Personal Attributes
The successful candidate will demonstrate:
- Strong leadership
- Accountability
- Integrity
- Resilience
- Positive attitude
- Customer focus
- Attention to detail
- Decision-making ability
- Continuous improvement mindset
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