Richardson International
Production Operator
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Production Operator – Crisp Malt, Ditchingham
About Richardson International
At Richardson International, being truly invested is at the heart of everything we do. For over 165 years, Richardson has been dedicated to agriculture, recognised as a global leader in agriculture and food processing. With over 3,500 employees across the UK, Europe, US, and Canada, we strive to enhance our facilities, services, and most importantly, people and communities.
Richardson’s UK operations encompass oat milling, malting, animal feed, and ingredient processing. Operating under Richardson Oat Milling, Crisp Malt, EDME, and Micronized Food Products (MFP), we supply the domestic and international food, brewing, and distilling industries.
Job Purpose
The role of the Production Operator is to support the wider production team in producing quality malted ingredients at our Crisp Malt, Ditchingham location.
Key Duties and Responsibilities
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Health & Safety
- Maintain personal safety and that of colleagues by following Safe Systems of Work, completing required training, and wearing appropriate PPE as needed.
- Report all accidents, near misses, and hazards promptly.
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Plant Operation & Process Compliance
- Operate production equipment to achieve optimal performance and meet the production schedule.
- Manipulate plant and equipment to transfer grain between stages: Steeping, Germination, and Kilning.
- Adhere to production process cards, ensuring recipes are followed and process data is accurately documented.
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Collaboration & Maintenance
- Work closely with the engineering department to report equipment faults and ensure timely repairs via CMMS (Computerised Maintenance Management System) to minimise unplanned downtime.
- Assist in maintaining production continuity and business resilience through multi-skilling across different plant areas.
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Quality & Hygiene Control
- Conduct daily and routine sampling, including visual inspection and moisture content analysis at each production stage.
- Take necessary corrective actions to uphold product quality, ensuring all actions are properly documented.
- Ensure strict adherence to HACCP plans and food safety regulations, maintaining plant hygiene to required standards.
- Carry out daily cleaning duties, such as sweeping and pressure washing, with records completed as necessary.
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Performance & Teamwork
- Operate consistently and efficiently, ensuring high-quality output that meets safety and specification requirements.
- Support the day-to-day running of the production department as part of a cohesive team.
- Undergo mandatory training to fulfil key role skills.
General Responsibilities
- Demonstrate a commitment to Equal Opportunities, diversity, and customer care in line with established best-practice guidelines.
- Self-assess performance and knowledge for ongoing improvement.
- Ensure awareness and compliance with H&S working directives and workplace protocols.
- Report health and safety concerns/mistakes to your line manager.
- Take responsibility for staying up-to-date with company policies and procedures.
- Promote the company’s values and reputation positively at all times.
Person Specification
Essential Qualities and Behaviours
- Passion for the Role: Strong commitment to helping shape our company, boying our brand, purpose, and values, and a keen interest in the malting industry.
- Resilience & Adaptability: Willingness to learn from mistakes, remain curious, and thrive in a dynamic environment.
- Workplace Values:
- Take Pride in your work and adherence to company standards.
- Be Supportive of colleagues and the team ethos.
- Embrace Curiosity to continuously improve.
- Demonstrate Trust and Be Trusted in all interactions.
- Pass it on – share knowledge and best practices.
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Essential Qualifications, Skills & Experience
- Factory Experience: Practical experience working in a factory environment.
- Communication & Time Management: Strong verbal and written communication skills, able to operate efficiently in a fast-paced production environment.
- Shift Readiness: Willingness to work on a rotating shift basis.
Desirable: Experience in food or malting production.
What We Can Offer
- Holiday: 33 days annual leave (22 days for shift workers, inclusive of bank holidays).
- Pension Scheme: Retirement benefit with additional death-in-service protection.
- Parental Leave: Enhanced maternity/paternity and shared parental leave.
- Sick Pay: Supportive company sick pay policies.
- Rewards & Recognition: Long service awards and a Company Volunteer Day Off per year.
- Employee Wellbeing: Access to a comprehensive Employee Assistance Programme and Mental Health First Aiders.
- Career Development: Learning & Development opportunities to expand your skills and career trajectory under our global food-processing business.
Your Next Steps
Interested candidates are encouraged to apply online. Join Richardson International, a global leader in agriculture with a legacy of innovation, and kickstart a career full of possibilities.
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