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Amcor

Production Planner/Customer Services Representative

Norwich
Posted 1 day ago
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Production Planner/Customer Services Representative

Production Planner / Customer Services Representative

We currently have an opportunity for a Production Planner / Customer Services Representative to join our Customer Services Team, reporting directly to Lloyd Parfitt, Commercial Manager.

In this position you will be responsible for managing a portfolio of customer accounts, working together with the Production and Sales Teams to deliver high levels of customer satisfaction. You will work alongside colleagues to ensure all aspects of the planning function, including the translation of customer demands into viable production plans, are implemented, while making the most effective and efficient use of capacity & resources. You will monitor adherence to weekly plans via daily production meetings, and set priorities where appropriate.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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The successful candidate will have a methodical & meticulous working manner, and possess good communication skills that will adapt across all levels of the business. We are looking for a self-motivated, strong team player, who is flexible and adept at juggling priorities and working under pressure.

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Excellent organisational, administrative and communication skills will be essential in this challenging but rewarding role.

Ideally you will have experience in a planning/customer services role, possess qualifications in English language & Mathematics, have good analytical & computing skills and be familiar with Microsoft Office packages.

The role will work on a day shift pattern (40 hours), Monday to Friday, 8.30 am to 5.00 pm with ½ hour unpaid meal break.

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Skills

Production Planning
Customer Service
Account Management
Resource Allocation
Capacity Planning
Communication
Organization
Administration
Analytical Skills
Computing Skills
Microsoft Office

Location

Norwich, England, United Kingdom

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