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Production Specialist
**Fixed Term Contract (4 Months) – Production Support & Commercial Operations Specialist
Location: Nottinghamarea
Overview
Reporting into a Production Manager, this role will focus on handling inbound commercial/partner requests via Salesforce. Responsibilities include:
- Understanding and executing partner promotional briefs, including asset collection.
- Developing accurate tracking links for partners.
- Managing tactical execution of partner activities with strict deadlines.
Experience
Required
Experience in adapting to a fast-paced environment, with a focus on:
- Strong communication (external & internal teams).
- Attention to detail (quality checking work).
- Cancelling priorities and meeting deadlines under pressure.
- Flexibility and adaptability to changing priorities.
Technical Exposure Desirable:
- Hands-on use of Salesforce, Canva, and basic understanding of affiliate networks (e.g., Awin, Rakuten).
Nice-to-Have (Nascent)
- Prior work with affiliate networks (e.g., Rakuten, Commission Junction).
- Experience with Salesforce CRM tools.
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Success Metrics
Performance will be tracked via: ✔ Request turnaround within SLA deadlines. ✔ Quality assurance scoring on accuracy. ✔ Error-free execution rate.
Responsibilities
Assist the Commercial team by:
- Prioritising and resolving inbound requests from partners & affiliates.
- Configuring tracking links via affiliate networks.
- Implementing promotional changes swiftly.
- Handling direct customer support for partner-led issues.
- Escalating unresolved queries to the Production Manager/ Partner Operations Head.
Ensure smooth execution of partner-brand interactions, delivering best-in-class results.
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Cultural Value
We believe in global impact with domestic purpose:
- Fast-moving, socially-driven team.
- Fair pay + thoughtful work-life balance through a hybrid model.
- Purposeful hybrid structure where this role’s physical London campus attendance is negotiable.
Benefits
- Holidays: 25 days/year+, rising annually + statutory/global holidays.
- Work-life perk: Early finish every Friday at 4 PM.
- Healthcare: Private health, dental & optical, and income protection.
- Career growth: Parental leave, team-building, and skill-development resources.
- £150 home office starter stipend for remote focus.
Equality Note
UNiDAYS is committed to diversity, equitability, and inclusive practices—regardless of race, faith, ethnicity, gender, age, sexuality, or disability. We actively invest in fostering a supportive and innovative culture, and we invite you to bring your talents together with us.
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