Tesco
Productivity Workload Manager
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About the role
Join Tesco's Business Support team as a Productivity Workload Manager where you'll help shape the future of our stores through data-led workload planning and operational transformation. Working closely with retail teams and key stakeholders, you'll identify opportunities, solve complex challenges and deliver simple, effective solutions that improve efficiency and enhance the experience for both customers and colleagues.
This is a highly collaborative role where you'll influence change, drive continuous improvement and turn insight into action. If you're passionate about making a real impact, building strong relationships and helping Tesco serve customers a little better every day, this is an opportunity to make a difference at scale.
You will be responsible for
- Collaborating across multiple teams to align workload plans and productivity initiatives with Tesco's strategic priorities and Service Delivery Model.
- Acting as the subject matter expert for productivity systems and processes, building strong relationships with Schedulers, People Transformation, Finance and wider Business Support teams.
- Ensuring colleague hours are deployed effectively, identifying opportunities and working with stakeholders to drive improvements.
- Analysing workload and productivity data to deliver accurate forecasting, actionable insights and recommendations to support business decisions.
- Maintaining the accuracy and integrity of productivity data, resolving issues and continuously improving processes and systems.
- Responding to changing business priorities with an agile mindset, adapting plans and approaches to meet operational needs.
- Partnering with colleagues across Tesco to deliver productivity programmes and support business transformation initiatives.
- Providing expert guidance, sharing knowledge and promoting best practice across the Productivity team and wider business.
- Creating, maintaining and improving training materials and process documentation to support stakeholders and end users.
- Supporting cross-functional projects and workstreams, ensuring successful delivery of business objectives.
- Driving continuous improvement by identifying opportunities to simplify processes, improve efficiency and enhance colleague and customer outcomes.
- Contributing to a positive, inclusive and high-performing team culture, supporting collaboration, team events and knowledge sharing.
- Taking ownership of personal performance and development, setting clear objectives and continuously building capability.
- Always acting with integrity, following Tesco's Business Code of Conduct and maintaining the highest standards of governance and due diligence.
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You will need
- Strong understanding of retail operations, workload planning and store processes.
- Excellent stakeholder management, coaching and influencing skills.
- Strong analytical and problem-solving abilities, with experience turning data into clear, actionable insights.
- Experience using Tableau or other data visualisation and business intelligence tools.
- Knowledge of forecasting, scheduling and labour planning processes.
- Strong commercial and financial awareness.
- Excellent communication skills, with the ability to simplify complex information for different audiences.
- Experience supporting projects, change initiatives and cross-functional teams.
Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
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The above information is a shortened summary, refer to our policies for full details
About Us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
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