Proofpoint
Professional Services Consultant
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About Us
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges, and opportunities
- Accountable for results and best in class outcomes
- Visionary in future-focused problem-solving
- Exceptional in execution and impact
The Role
Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. This role requires interaction with large-scale enterprises at senior levels, as well as with technical staff within traditional IT organizations. The individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites. The successful candidate will have strong technical experience and skills, combined with excellent interpersonal and communication abilities. They must be able to take responsibility and accountability for successful customer engagements and partner technical relationships.
This is a highly technical role requiring:
- Deep knowledge of Linux and Solaris operating systems
- Strong understanding of network configuration
- A solid background in email systems
Responsibilities also include working in complex product and infrastructure environments, troubleshooting and isolating issues, performance tuning and optimization, training customers, escalating defects, and driving resolution while managing customer relationships.
Your Day-to-Day
- Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions, typically via remote web conferencing tools
- Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation
- Deliver training to customers and partners
- Provide technical expertise and real-world experience in creating solutions, designs, proof of concepts, and implementations
- Drive high levels of customer satisfaction
- Act as a strong customer advocate with Marketing and Engineering teams to improve products and ensure successful deployments
- Coordinate with internal teams and customers to ensure timely resolution of technical issues and project completion
- Define and document best practices, processes, templates, and architectures for use across the organization
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What You Bring to the Team
- 5+ years of industry experience in a customer-facing technical role (professional services, sales engineering, or technical support)
- Experience in large systems design and project implementation for enterprise email environments
- UNIX system administration experience
- Broad technical knowledge of Internet products and technologies
- Strong understanding of Internet protocols (HTTP, SMTP, IMAP, RFC822, LDAP, PKI)
- Knowledge of networking topology, TCP/IP protocols, and network components (firewalls, routers, etc.)
- Strong Sendmail and messaging infrastructure administration experience
- Ability to work across all organizational levels, both technically and politically
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose, and drive success—every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information— we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below.
Base Pay Ranges:
- SF Bay Area, New York City Metro Area: Base Pay Range: 111,300.00 - 174,900.00 USD
- California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 93,300.00 - 146,630.00 USD
- All other cities and states excluding those listed above: Base Pay Range: 83,600.00 - 131,340.00 USD
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Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
Our BRAVE Values
At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.
This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.
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