Sometimes you'll be improving internal systems or creating better ways of working.

Sometimes you'll simply notice something that nobody else has spotted yet and fix it before it becomes a problem.

The work changes.

The expectation doesn't.

What success looks like

• Projects move forward without needing to be chased.
• Clients receive thoughtful, well-written communication and always know what's happening.
• Bookings are accurate.
• Documents are clear.
• Deadlines are met.
• Risks are spotted early.
• People feel looked after.

How we work

We work with people who expect a high standard, so we expect the same of ourselves.

We value good judgement over rigid process.

If something is unclear, we'd rather you think it through, make a sensible recommendation and keep things moving than wait for permission to take the next obvious step.

We care about momentum.

We care about quality.

We care about doing what we said we'd do.

Most of all, we care about creating an experience that feels calm, considered and professional for every client we work with.

The kind of person we're looking for

You'll probably enjoy this role if these sound like you.

• You notice what needs doing before someone asks.
• You naturally think two or three steps ahead.
• You enjoy creating order where there wasn't any.
• You like solving problems rather than passing them on.
• You write clearly and professionally.
• You care about getting the details right.
• You follow things through to the end.
• You keep people informed.
• You stay calm when plans change.
• You enjoy improving systems and making life easier for other people.
• You take genuine pride in producing work that reflects well on you and the team.

Experience with Google Workspace and integrating workflows using multiple pieces of software is helpful, but we're much more interested in how you think than which software you've used.

This probably isn't the right role if...

• You prefer detailed instructions before getting started.
• You enjoy repetitive administration more than varied project work.
• You'd rather ask what to do next than decide what needs doing.
• You prefer established processes over helping build them.

There's nothing wrong with that. It's just not how we work.

A genuine interest helps

You don't need expedition experience.

But you should be interested in the sort of work we do, the outdoors, travel and leadership.

If the idea of helping deliver leadership programmes in extraordinary places excites you, you'll probably enjoy being part of Kairos.

Practical details

Fully remote (UK preferred).

Freelance contract for service.

Initially £20 per hour.

Work is allocated on a project basis, so hours will vary depending on the programmes we're delivering.

As Kairos grows, we expect this role to grow with it. Our aim is to find someone exceptional, build a strong working relationship and increase responsibility over time.

How to apply

To apply please follow this link: https://docs.google.com/forms/d/e/1FAIpQLScEvVJH6x_QqIePiUFTPuVAPK0oUKs85tk0pDM6qJXHDR0TgQ/viewform?usp=publish-editor

You will be asked for:

• A one-page CV that includes a short paragraph at the top introducing yourself, where you are in your career, and why you're interested in this opportunity.
• A short answer (maximum 300 words) to the question: “Tell us about a time you took ownership of something that wasn't your responsibility. What did you do, and what was the outcome?”

We review every application ourselves. We're much more interested in how you think, the decisions you've made and the ownership you've shown than a long CV.

Shortlisted candidates will then complete a short practical exercise based on a real Kairos project before interview.