Just Eat Takeaway.com
Program Delivery Manager - Retail Media
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Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About This Role
As our Program Delivery Manager for Retail Media, you will own the end-to-end rollout and go-live of our sponsored listings platform across all markets. Sitting at the operational heart of our retail media expansion, you will align cross-functional teams and drive flawless delivery. This role is all about living our values: to lead sequenced launches, deliver excellence in execution, and care for our collaborative partner network.
Location: London (Hybrid: 3 days office, 2 days home)
These are some of the key components to the position:
- Coordinate and manage end-to-end delivery and rollout phases for Retail Media products globally.
- Drive cross-functional workstreams across Product, Technology, Operations, Commercial, and Analytics to ensure clear accountability.
- Maintain live dependency maps and risk registers, establishing clear escalation paths for program blockers.
- Treat each launch as a structured learning cycle, instrument rollouts to capture what works, run retrospectives with discipline, and feed findings back into improved delivery processes.
- Lead market readiness assessments and conduct final go/no-go evaluations before each market launch.
- Build high-visibility delivery plans, including roadmaps, Gantt charts, and performance dashboards for leadership.
- Optimise rollout efficiency by standardising templates, building runbooks, and capturing post-launch retrospective learnings.
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What will you bring to the team?
- Proven experience managing large-scale program or product delivery within tech or marketplace environments.
- Expert-level project management skills with direct experience building Gantt charts and tracking complex dependencies.
- Exceptional stakeholder management skills, with comfort navigating matrix organisations to drive alignment.
- An experimentation mindset applied to delivery itself: you treat rollout processes as hypotheses, measure what's working, and iterate your playbooks based on evidence rather than habit.
- Strong analytical mindset to break down complex initiatives, establish critical paths, and anticipate risks.
- Excellent communication skills to distil complex roadmaps into clear updates for diverse audiences.
- A proactive, self-starter attitude with a strong drive for execution in fast-paced, iterative environments.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
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At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat?
Apply now!
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