JPMorganChase
Program Management Office Lead - Cloud Strategic Delivery - Executive Director
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
As Program Management Office Lead in the Cloud Strategic Delivery team, you will lead governance and reporting across complex, multi-functional cloud technology programs that support JPMC's multi-cloud strategy. As part of the role you will liaise with senior stakeholders across the organization. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job Responsibilities
- Establish and maintain program governance – define and enforce standards, processes and policies to ensure that programs are executed consistently and in alignment with organizational strategy and that meet company and regulatory standards and requirements. E.g. planning, milestones, risk and dependency management, reporting etc.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
- Portfolio oversight and strategic alignment – monitor the program portfolio to prioritise initiatives, enable dependency management and ensure that programs deliver maximum value toward strategic business objectives.
- Resource management and allocation – coordination and optimization of the use of shared resources across multiple programs to prevent conflicts and ensure adequate staffing.
- Standardisation of methodologies and tools – develop and provide standardised project management methodologies, templates, tools and best practices for us across all programs and projects.
- Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.
- Risk and issue management aggregation – provide a consolidated view of high-level risks and issues across all programs and projects, facilitating effective escalation and mitigation strategies at the portfolio level.
- Quality assurance and control – conduct reviews to ensure adherence to established standards and quality requirements throughout the program lifecycle. Evangelise PMO processes and make standards and processes easy to adopt.
- Knowledge management and capabilities development – capture lessons learned, facilitate best practice sharing and provide training and mentoring to improve the organisation's overall program and portfolio management maturity.
- Implement and maintain fit-for-purpose PMO tooling to enable the CSD portfolio of programs to operate efficiently and consistently.
- Manage, coach and develop the team of PMO Analysts, providing a robust support system, setting ambitious goals and setting them up for success by ensuring they have the resources they need to excel.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Qualifications, Capabilities, And Skills
- Formal training or certification on technical program management concepts and advanced applied experience
- Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
- Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
- Adhere to TPO company standards for Cloud Service Providers e.g. review and revise CPS Exit Strategies, as well as more specific processes required for these vendors e.g. monthly Benefiting Legal Entities updates to engagement documentation for AWS. Build consistent and optimised processes across the Delivery Management Team who manage the assigned engagements.
- Escalate Supplier risks and issues as soon as possible to the JPMC Supplier Notifications mailbox, LOB Control Manager, Legal, Category Sourcing and/or or Technology Risk and Control (TRC), as applicable.
- Manage and monitor Supplier risks, controls, performance, customer inquiries and complaints, compliance with Contract terms (e.g., Minimum Control Requirements, Supplier Code of Conduct, supplier reporting obligations) and other areas of concern (e.g., key personnel changes, changing laws, regulations or economic conditions, financial health). Ongoing monitoring of an Engagement may also include periodic onsite visits and regular meetings with the supplier. Maintains relevant documents supporting these activities such as quarterly scorecards.
- Monitor Supplier risks and issues, including the need for recording of Risk Acceptances, within the firm's Operational Risk tool in accordance with the firm's CORE Procedures
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location