Amazon
Program Manager - 6 months contract, Go-to-Market Operations, Amazon Business EU
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
This is a fixed term contract position until 24/12/2026
Amazon Business is building one of the most ambitious autonomous customer engagement programs in B2B e-commerce (AVA, Autonomous Virtual Assistant)— and we are looking for a driven Sales Operations Manager to help us scale it globally.
Join a world-class Go-to-Market Operations team at the centre of a genuine business model transformation — AVA is not a side project, it is the future of how Amazon Business engages customers at scale.
Own part of the operational execution of a global AVA program spanning content strategy, customer issue resolution automation, segment expansion and 360° customer experience measurement — working directly with Product, Data Science and Sales leadership at worldwide level.
Operate at the intersection of AI innovation and commercial execution — managing live A/B testing programmes and creation of content, agentic CIR automation pilots and personalisation cohort expansion, with real and immediate impact on GMS and customer experience.
Key job responsibilities Global AVA Program Execution Support the PanEU AVA Program Manager in the day-to-day operational execution of AVA across EU5 — coordinating across dotted-line AVA resources in the US and Japan, tracking milestones and surfacing blockers early.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Drive the EU operational rhythm of the EU5 AVA program: maintain the program tracker, prepare weekly status updates, coordinate cross-functional syncs with Product, Data Science and MarTech partners, and ensure action items are followed through to completion.
Drive the A/B testing programme — designing, tracking and analysing tests across persona selection, content format, sender identity and cohort segmentation — translating results into clear recommendations for the content and science teams.
Coordinate with the content creation team to ensure campaign quality standards are maintained as cohort numbers scale, with a robust review process to prevent near-miss incidents. Basic Qualifications: - Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications: - Experience working within a high-growth, technology company
- Experience in finance, business management and sales operations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page [https://www.amazon.jobs/en/privacy_page]) to know more about how we collect, use and transfer the personal data of our candidates.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location