Cloudflare
Program Manager, People Operations (payroll implementation) (fixed term)
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Program Manager, People Operations (payroll implementation) (fixed term)
People Operations Program Manager (Project Lead) – ADPF Global Payroll Rollout
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— Cloudflare —
At Cloudflare, we’re on a mission to help build a better Internet. Today, our one of the world’s largest networks powers millions of websites, protecting and accelerating applications for customers from individual bloggers to Fortune 500 enterprises. Cloudflare’s global intelligent network delivers performance improvements, spam reduction, and attack mitigation—without requiring hardware, software changes, or code modifications.
Named to Entrepreneur’s Top Company Cultures and Fast Company’s World’s Most Innovative Companies, Cloudflare thrives on a culture of unmatched curiosity and fast iteration, using AI to ship solutions today while constantly improving them tomorrow.
We value collaborators over bureaucrats and are looking for builders who spot gaps and create solutions. If you’re driven to keep the Internet open, fast, and secure, join us.
Locations Available: Lisbon, Portugal | London, UK
Contract Type: Fixed-term (starts July 2027)
About the Role
Cloudflare is transforming our global payroll system with a comprehensive rollout to ADP, ensuring we attract top talent and empower them to excel.
We seek a hands-on, operationally-minded People Operations Program Manager to serve as the key project lead for this transition. This is a senior individual contributor role (with no direct reports), focused on project leadership, mentorship, and data-driven process improvements.
You’ll partner closely with two People Operations Specialists while collaborating with Payroll, HRIS, and regional stakeholders across 4–6 simultaneous countries. Your responsibility: seamless execution—from initial design to stable post-launch support—ensuring consistent processes, accurate results, and universal adoption of Workday and ADP integration.
Key Responsibilities
Project Guidance & Ownership
- Drive the end-to-end transition to ADP across multiple locations.
- Hold accountability for scope, execution, and post-launch stability.
- Proactively anticipate challenges, recommend solutions, and rally the team.
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Workday-to-ADP Integration
- Maintain Workday as the single-source truth for global payroll.
- Collaborate with cross-functional teams to ensure data exports (e.g., PECI middleware) reflect accurate source systems for ADP rollover.
Process & Standardization
- Design a single global payroll playbook to replace manual, locale-specific spreadsheets.
- Ensure consistency across all locations, including settings for allowances, benefits, and compensation.
Change Management & Knowledge Transfer
- Lead workshops and training sessions on transitioning from legacy systems to Workday.
- Develop Standard Operating Procedures (SOPs) for daily operations.
- Use AI tools to reduce manual workload, optimize workflows, and improve reporting.
Data Governance & Testing
- Perform rigorous data validation, audits, and QA between systems during parallel runs, Go-Live, and Hypercare phases.
- Conduct integration testing for all code-to-tenant HRIS tasks alongside IT teams.
- Ensure full data parity across Hire-to-Retire lifecycles.
Cross-Functional Collaboration
- Advise Payroll, Benefits, Legal, and IT teams on navigations, deadlines, discrepancies, and compliance requirements.
Mentorship & Enablement
- Provide daily technical guidance to two Senior People Operations Specialists.
- Provide encouragement, carbonation (when dismantling bureaucratic hurdles), peer reviews, and maintain momentum.
What You’ll Bring
Recommended Experience
- 5+ years in People Operations, Payroll Operations, or HRIS implementation.
- Track record of leading system upgrades and managing project rollouts.
Core Skills
- Technical payroll integration knowledge: Familiarity with PECI, Celergo GlobalView, or similar middleware.
- Ongoing knowledge of Workday functionalities and reports—especially beyond payroll: advanced case modules, Workers Compensation, and business analytics.
- Breadth in payroll operations (incl. Hire-To-Retire lifecycle, compliance requirements, automation workflows, shift wrap-ups, and manual puzzled data extraction).
- Experience Ł automation—where AI elevates manual processes: translation tools, reporting, or specific ETL business rules automated in a system trigger/event.
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Curiosity & Adaptability
- Willingness to learn emerging AI/automation trends and how to apply them to efficiency and collaboration.
- Ability to operate independently while prioritizing time sensitives (milestone deadlines, local/lending party’s availability).
- Eagerness to push workday admin boundaries for templates,#, or pulling understanding, business requirements hints.
Collaborative Communication
- Fluent in non-technical translations: explaining technical system requirements to broad diverse teams based around the globe.
- Ability to lead collaborative workshop debates, adjust directions, and navigating boundaries with peers.
Comherence Without Compromise
At Cloudflare, we’re committed to fostering a diverse and inclusive culture where everyone’s ideas matter.
We celebrate everyone: Crushing it, Phoebe, and Sean! (represented here) Violence, Aging, Faithful, Headers, Elite... Race, Color, Religion, Sex, Sexual Orientation, National Origin, Ancestry, Citizenship, Age, or other basis protected by law.
Reasonable accommodation: If you require adjustment in the application process, contact us at hr@cloudflare.com or write to 101 Townsend St., San Francisco, CA, USA.
Sound like something you’d like to be a part of? If yes, please apply here: [Cloudflare Careers URL]
If shortlisted for an offer, some final processes might require you to attend an in-person interview. Hong Kong’s unity-based side, Paris is our city for key moments.
This position may require access to information subject to U.S. export-specific controls under the Export Administration Regulations. If you proceed to employment negotiations, you may be asked to sign off on eligibility by your future employer and participation for necessary CLEARANCE.
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