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Programme Director
Programme Director
At DEPT® – A Growth Invention Company
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. As a tech and marketing hybrid with over 4,000+ specialists, we deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Our clients include Google, Lufthansa, Meta, eBay, and OpenAI. We’ve been Certified B Corp and Climate Neutral since 2021.
Job Purpose
We’re seeking a Programme Director to lead delivery on one of our most exciting, fast-scaling retained accounts. This role will oversee a creative-led production engine spanning four specialist pods, covering everything from generative AI and prompt-led creative to traditional shoot and stock, delivered across paid social and brand activity.
At the crossroads of Creative, Design, Production, Strategy, and Client Services, you’ll orchestrate a studio of specialists, ensuring delivery at pace and scale. Directly managing a small team of Project Managers, you’ll introduce leadership, direction, and daily support to streamline operations. This is ideal for someone who can optimise a rapidly scaled operation, identifying gaps in process and structure while maintaining momentum.
Additionally, you’ll play a crucial role in aligning global steps, partnering with US counterparts to unify workflows, identify shared tools, and ensure the UK team operates seamlessly as part of a unified studio.
What You’ll Do
You’ll be responsible for:
- Orchestrating integrated delivery across Creative, Design, Production, Strategy, and Client Services, in collaboration with Client Services leads, ensuring one cohesive team for the client.
- Building governance models, delivery cadence, and ways of working, nurturing a fast-scaling, multi-pod delivery team.
- Serving as the senior point of cross-pod alignment, clarifying priorities, timelines, and dependencies across all teams.
- Partnering with the US team to unify global operations, identifying shared tools and processes that reduce duplication and enhance efficiency.
- Bringing senior-level expertise in creative, design, and production workflows, enabling credible collaboration with craft leads.
- Running planning cycles (weekly, monthly, quarterly) by coordinating inputs from multiple specialist pods.
- Working closely with Delivery Leads, Creative Directors, Design Directors, and Strategy leads to maintain scope, priorities, risk, and resourcing clarity.
- Upstanding relationships with the client, ensuring confidence in delivery cadence, programme health, and governance, as the team scales.
- Monitoring programme health, resourcing, and efficiency, addressing challenges proactively before escalation.
- Supporting commercial management on scoping, forecasting, and change control with local and central Delivery teams.
- Defining operational excellence for the account, balancing structure and processvoid to avoid unnecessary bureaucracy.
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What You Bring
You’ll be an ideal candidate if you demonstrate:
- Senior programme/delivery management experience in creative, content, or production-led agencies, with hands-on knowledge of workflows (over oversight).
- Proven experience building or scaling a delivery operation, having advanced processes rather than maintaining existing ones.
- Comfort operating in complex, multi-stakeholder environments, adept at navigating global account structures and collaborating internationally.
- A collaborative yet decisive approach to process design — able to engage teams while being decisive when necessary.
- A strong grasp of creative production pipelines, including motion design, content production, and AI-driven workflows.
- Impactful stakeholder management skills, with the ability to influence senior clients and leaders, including constructive pushback.
- A highly organised, pressure-resistant mindset, experienced in large-scale headcount management while streamlining delivery.
- Experience scaling teams efficiently, managing fast growth without disrupting day-to-day execution.
- A proactive, solutions-led mindset with the ability to anticipate risks and address challenges preemptively.
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What We Offer
- Flexible, hybrid working policy
- Medical healthcare choice — Bupa or Medicash
- 25 paid holidays + bank holidays (plus birthday off!)
- Company pension scheme
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
- Enhanced family-friendly policies
- Buddy Program — A paired mentor to support you in your first weeks
Beyond the Benefits…
- Doing good — DEPT® is a Certified B Corp, winner of ‘Agency of the Year’ at The Lovies and Webby Awards.
- Awesome clients — Work with big and small, local and global brands — and celebrate every success together!
- Opportunity for possibility — Training, development, and certifications to help you grow.
- Monthly DEPT® Cares global initiative — Used for skills-sharing and charity work.
Why Join DEPT®?
We’re a Growth Invention company at the intersection of technology and marketing — pioneering ideas, acting now, and taking smart risks. Our culture thrives on three foundational values:
- Better together — We believe collaboration drives innovation.
- Relentlessly curious — Looking for new ways of doing things.
- Get sh*t done — Action leads next.
Here, you’ll find:
- Freedom to explore innovative ideas.
- Collaborative spaces to ideate and create.
- Trust to execute, knowing you’ll make an impact — for our clients, your team, and the industry.
Diversity, Equity & Inclusion
At DEPT®, inclusivity is core. We actively:
- Support underrepresented groups.
- Encourage applications we believe you’re suitable for — apply even if you don’t meet every “requirement”!
- Offer reasonable adjustments through every step of the recruitment process.
Research shows that many women and underrepresented groups hold back when they fear not meeting role expectations — but they’re often exactly who we need.
Check out our DEI commitments here for more.
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