Programme Facilitator - Greater Manchester (Ref: 19732)

The post holder will be Regionally based and sit in the Interventions Team and report to the Programme Manager. They will deliver interventions across a large regional area where travel will be required. There will be no line management responsibility in this role.

There will be a requirement to regularly work unsocial hours (including evenings and weekends).

For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.

Right to work in the UK

You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules).

Skilled Worker visa changes from 22 July 2025

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.

From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:

HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a programme facilitator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.

If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you apply to be a programme facilitator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.

If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Civil Service recruitment: nationality rules

Civil Service

This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.

You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa)

About Us

The work is varied, challenging and meaningful and comes with job security, great benefits and career progression opportunities - not to mention the chance to make a real difference to people’s lives and our communities.

About The Recruitment Process

To apply to this role you will be required to complete a short application form and detail responses to two Civil Service Behaviour and one Experience based questions.

Your application will be sifted once the application deadline has closed. You will then receive further instruction on the outcome of your application.

If successful at sift you will be invited to an interview which will include a facilitation exercise.

The purpose of the assessment process is to assess the right behaviours and strengths required for the programme facilitator role and to assess your suitability for the training programme that is required for the role.

The assessment will consist of two activities: A facilitation exercise with some follow up questions (topic will be emailed to you once interview booked) and an interview relating to the role of a programme facilitator

For the facilitation exercise you will need to prepare a presentation, the topic of which will be shared with you once you book an interview slot.

The facilitation exercise will be measuring you against the behaviours of Communicating and Influencing, Developing Self and Others and Managing a Quality Service. You will have up to 10 minutes to deliver the exercise.

If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.

About The Role

Helping offenders turn their lives around isn’t without its challenges. But you’ll play a key role in supporting them through interventions that encourage positive change.

As a programme facilitator, you’ll deliver group and one-to-one sessions, creating a safe and structured environment that meets different learning styles and needs. You’ll manage group dynamics, address challenging behaviour, and ensure sessions remain effective.

Our team is made up of a strong and inclusive group of colleagues, from all walks of life, who are passionate about helping and motivating people on probation. You will work alongside your fellow team members to ensure that people on probation receive the highest quality input and support, as well as sharing information and providing guidance to members of the wider Probation Service, such as Probation Practitioners and Domestic Abuse Safety Officers.

You’ll Also:

• Monitor progress, risk, and wellbeing throughout the intervention
• Keep accurate records and share insights with relevant teams
• Work closely with courts and criminal justice agencies to support sentence management
• Provide workshops and briefings to probation staff and external stakeholders
• Use pro-social modelling to reinforce positive behaviours

With regular feedback and professional development, you’ll have the support you need to grow in your role while making a real difference in people’s lives.

Due to the nature of the role extensive training and support is provided to ensure that all Programme Facilitators are confident and competent to succeed. Through the training programme you will learn about all aspects of programme delivery, including the theory behind the interventions we deliver. It is a requirement to successfully complete a 6-month probationary period, including undertaking an assessment centre and passing assessed training.

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Communicating and Influencing
• Working Together
• Access to learning and development

A working environment that supports a range of flexible working options to enhance your work life balance

A working culture which encourages inclusion and diversity

A Civil Service pension with an employer contribution of 28.97%

Annual Leave

Public Holidays

Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.