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Location: Based at University Hospital Wishaw, ML2 0DP and covering Dumfries and Galloway Royal Infirmary DG2 8RX as required
Salary: Competitive salary plus excellent benefits
Schedule: Full-time, 37.5 hours per week
Ready to impact a better future?
As a Programme Manager within our Scotland Healthcare Projects & Lifecycle Team, you'll play a key role in managing and coordinating technical projects and lifecycle programmes across major healthcare facilities, bringing together project teams, operational stakeholders and customers to drive successful outcomes.
You'll oversee the planning, coordination and governance of technical projects and lifecycle programmes across major healthcare sites. You'll play a central role in bringing together project teams, operational colleagues and customers to ensure projects are delivered safely, efficiently and in line with strategic priorities.
Our work touches lives every day through the services we provide in healthcare environments. In this role, you'll help create impactful solutions that support hospital infrastructure, improve the patient and colleague experience, and deliver a positive impact on communities across Scotland. You'll have the opportunity to drive innovation, strengthen governance and help shape programmes that support long-term growth and a better future.
What you'll do as a Programme Manager
You'll be entrusted to:
- Act as the central coordination point for lifecycle, capital and project programmes across Scotland and support in the leadership of project delivery.
- Provide key pre start materials, delivery coordination packs and work closely with sub-contractor and site teams to ensure alignment with RIBA and other key stage gates.
- Provide portfolio oversight of live, planned and pipeline projects, driving prioritisation, performance and alignment with customer and business objectives.
- Lead programme reviews and coordinate stakeholder engagement to support successful project delivery.
- Manage programme-level risks, issues, dependencies and actions, ensuring appropriate escalation and resolution.
- Support the commercial close-out of completed projects, working with Project Managers and central support functions to ensure timely invoicing, financial governance and project closure.
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- Support lifecycle investment planning, project prioritisation and financial forecasting activities alongside the Lifecycle & Projects Lead.
- Drive continuous improvement across programme management, governance and delivery processes.
Does this sound like you?
You'll be a great fit for this role if you have…
- Experience in programme management, lifecycle planning, project controls or portfolio management within a technical, engineering, facilities management, construction or healthcare environment.
- Strong knowledge of the RIBA Plan of Work and an understanding of lifecycle asset management principles.
- Experience managing multiple concurrent projects and coordinating a range of stakeholders and contractors.
- Strong analytical and reporting skills, with the ability to interpret project, financial and performance data.
- Excellent communication, organisation and stakeholder management skills, with a focus on building trust and delivering positive outcomes.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
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A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
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