Risk & Issue Management

• Develop a programme-level risk management framework.
• Proactively identify cross-project risks and systemic issues, using data, evidence, and learning to improve programme effectiveness.
• Develop organisational-wide mitigation and contingency strategies.
• Ensure compliance with regulatory, compliance, and governance standards within projects.

Change & Transformation Leadership

• Lead large-scale organisational change initiatives.
• Embed change management and organisational adoption.
• Develop communication plans to support transformation.
• Embed new ways of working, processes, or systems.

Financial & Commercial Management

• Support delivery leads in developing business cases.
• Manage financial performance and cost control, ensuring appropriate use of charitable funds and value for money.
• Develop vendor and third-party relationships and serve as the escalation point for delivery leads.
• Assist in procurement strategy where required.

Team & Capability Leadership

• Lead and mentor junior project managers and delivery leads to ensure consistent performance across programmes.
• Develop performance standards and accountability structures.
• Foster a culture of delivery excellence and continuous improvement.

Quality & Continuous Improvement

• Identify opportunities to improve ways of working, programme design, and delivery.
• Implement programme assurance and quality control measures.
• Promote best practices in project and programme management.
• Conduct lessons-learned reviews and drive process improvement.

Note: Additional tasks may be assigned commensurate with the role level.

Skills, Knowledge, and Expertise

Skills, Abilities, and Attributes

• Self-starter, adaptable, able to operate strategically and hands-on.
• Willingness to learn and develop new skills while contributing to peers’ training.
• Committed to continuous improvement, attention to detail, and due process.
• Delivers consistent, high-quality customer service to internal and external stakeholders.
• Strong interpersonal skills, ability to influence and liaise with diverse groups.
• Excellent written and verbal communication with listening, influencing, and integrity.
• Skilled in agile methodologies.

Experience, Knowledge, and Qualifications

• Proven experience in advanced programme and portfolio management, delivering large, complex, multi-stream programmes.
• Strong strategic thinking and commercial acumen, with problem-solving and analytical capabilities.
• Good financial literacy (budget management, cost modelling, ROI analysis).
• Expertise in building business cases and benefits realisation planning.
• Experience leading large-scale cultural/organisational changes.
• Ability to translate technical concepts for senior and non-technical audiences.
• Track record of influencing at senior/executive levels.

Desirable Qualifications

• MSP, PgMP, PRINCE2, PMP, or equivalent.
• Experience in fundraising and fundraising organisations.

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay (no length-of-service requirements)
• Health and wellbeing programme (optional free yearly health check-ups)
• Support for healthy eating (fruit bowls and onsite lunch facilities)
• Agile working, flexible hours, and supportive IT setup
• Shower facilities and bike lock area
• Generous annual leave (27 days + bank holidays)
• Subsidised glasses
• Employee Assistance Programme