JBS Executive Education Ltd
Programme Manager (Open Programmes)
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Executive Education Programme Manager
Permanent – 40 hours per week 6-month probation period
About the Role
As a Programme Manager, you will lead changemakers by orchestrating every aspect of high-impact Executive Education programmes, ensuring seamless delivery, client satisfaction, and transformative learning experiences for participants.
The role spans the Open Programmes team, managing the end-to-end execution of global Executive Education programmes for senior leaders—coordinating projects, delivering onsite launches, and ensuring digital platforms operate flawlessly.
Note: Some programmes run outside core hours, including evenings/weekends. Flexible hours and hybrid work (currently minimum 2 in-office days) are supported, though in-demand schedules may require greater office presence.
Job Overview
You’ll manage executive programmes (local, national, and global) from projection to completion:
- Detailed project and onsite delivery of complex digital learning programs.
- Event logistics (booking, AV, catering, virtual environments, and participant experience).
- Stakeholder liaison, including faculty, business partners, and clients.
- Continuous improvement through feedback and participant engagement.
Key responsibility spans programme management, stakeholder relations, technological delivery, and hidden service excellence.
Key Responsibilities
Project and Event Management
- Execute a portfolio of high-earnings programmes within set timescales, budgets, and quality standards.
- Ensure transparency through meticulous planning, tracking, and record-keeping.
- Coordinate landside operations: Accommodation, travel, AV equipment, virtual learning platforms (VLE), and extended networking events (including improvised weekend functions).
- Partner with faculty and external speakers to confirm terms, review teaching materials, and handle translations per deadlines.
- Garner in-person events with full-cast execution—overseeing on-site preparedness, technology troubleshooting, and participant engagement.
- Manage live online activity on platforms (Zoom/BBM) both remotely or within campus studio setups.
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Stakeholder Management
- Collaborate with peers, faculty, and business partners to maintain a pre-eminent reputation among senior actors through championing high-quality work.
- Deliver flawless customer service, liaising with clients and participants at every touchpoint.
- Negotiate with external suppliers (hotels, venues, caterers) to align with participant/partner needs.
- Represent the school diplomatically to global stakeholders—internally and externally.
Communication & Evaluation
- Engage participants thoughtfully throughout their journey, from pre-programme to post-event follow-up, ensuring transparency.
- Facilitate roundtables and workshops with faculty and managers pre-delivery to align expectations.
- Collate and distribute feedback across stakeholders, chairing iterative improvement discussions.
- Maintain data integrity within company systems (BMS and other workflows), adhering to privacy policies.
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What You’ll Contribute
Actively commit to institutional values and team growth by engaging in:
- Strategic initiatives.
- Cross-project revival (e.g., special teams, special projects).
About You
Ideal candidates possess:
Education & Certifications
- Graduate-level qualification (or equivalent extensive experience).
- Preferred: Professional project management qualifications (e.g., APM, PRINCE2, AGILE equivilents) or extensive hands-on experience.
Skills & Attributes
- Demonstrated expertise in education-focused event management, specialising in internal process mastery and high-quality customer engagement.
- Performance culture: Ability to uphold personal accountability for all programme facets and a drive to foster continuous improvement.
- Strong day-to-day organisation, adept at juggling multiple deadlines.
- Proficient in modern technology offices and VLEs for learning.
- Agility in working commitments outside typical hours, adjusting to event-driven schedules.
Additional Information
- Salary range: £33,361–£41,474 per annum.
- Hybrid model: Mandatory minimum two in-office days; business conditions may increase attendance.
- Application deadline: 10 July 2026, 11:59pm.
Attachment: Candidate support is prioritised for inclusive behaviour and transparent feedback.
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