Programme Manager

Location: Highburton, West Yorkshire Shift: 40 Hours - Monday to Friday

At Marlowe Environment Services (Tersus) - Part of Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Programme Manager to support telecoms clients, managing day-to-day activities, client relationships and asbestos works programmes in a fast-paced environment. Role Responsibilities: Act as the first point of contact for clients, ensuring proactive communication and timely responses to all enquiries Support Operations teams in managing contracts in line with client specifications and company standards, ensuring excellent service delivery Prepare quotations, set up tasks and coordinate access requirements Coordinate with internal teams to efficiently manage jobs, including site visits, laboratories and reporting Monitor workload, support resource planning, attend client meetings and ensure KPIs are achieved What we're looking for: Ability to work effectively in a fast-paced environment, with a self-driven approach and a focus on achieving results Proven experience of managing customer expectations and building strong working relationships Strong communication and organisational skills, with the ability to manage multiple workloads Good IT skills, including Microsoft Word, Excel and PowerPoint Knowledge of asbestos and/or telecoms is desirable, but not essential for a fast learner What's in it for you? Opportunity to work within a growing and evolving team Exposure to a varied client base within the telecoms sector Career development and progression opportunities There's a place for you at Mitie – join us today! We are an accredited Real Living Wage Employer. This means every role at Mitie is paid at or above the independently calculated Real Living Wage, reflecting our commitment to fair pay and responsible employment.