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JOB DESCRIPTION
As the leading foodservice provider across the island of Ireland, Sysco’s success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don’t just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond.
We are now looking for new talent to join us as we continue to grow, innovate and deliver.
Program Quality Lead – Limerick, Dublin or Belfast
We are excited to offer a fantastic opportunity for a Program Quality Lead – Limerick, Dublin or Belfast, a role which will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here at Sysco – keeping the customer at the heart of everything we do.
Execute initiatives, manage projects and lead FSQA programs that assure suppliers are in compliance with Sysco program requirements. Responsible for ensuring the maintenance of and/or compliance of suppliers to Sysco food safety and brand supplier standards.
Lead the food safety and quality assurance (FSQA) supplier approval and compliance process and a cross functional team to develop and improve new and existing Sysco-branded supplier programs.
Interact with customers to comprehend and support requests for information regarding suppliers’ compliance to Sysco programs.
The role requires a candidate who will be:
- Analytical
- Self-motivated and results driven
- Eager to expand Knowledge and Skills
If you are ready for a challenge, we want to hear from you. Apply today and discover what your career could look like with Sysco Ireland.
Key Accountabilities:
- Lead, execute and promote FSQA Sysco Brand Supplier approval process.
- Conduct FSQA approval audits of established Sysco branded suppliers to assess their ability to meet Sysco requirements for food safety & quality.
- Issue concise verbal and written reports relative to observations and recommendations to cross functional stakeholders.
- Conduct FSQA audits (second party) of approved Sysco Brand suppliers, including evaluations of Sysco brand products with follow-up corrective actions to suppliers and Sysco Corporation.
- Provide formal verbal/written communications to internal and external cross functional stakeholders that document supplier compliance and performance to Sysco Brand requirements.
- Create, implement and manage supplier programs that ensure food safety and product quality/consistency.
- Monitor websites/publications to identify food safety, regulatory changes, alerts, or actions by regulatory agencies relative to supplier food safety.
- Domestic and International travel is required. Travel may be required up to five (5) days per week. Travel after normal work hours and/or weekend days may be required.
- Key member of FSQA team with responsibility for Product assessment / approval for Sysco Own Brand.
- Aide and assist the Technical Team in day to day duties as required.
- Carry out in-house Training where required.
- Ensure records are maintained in accordance with corporate and auditing standards.
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Requirements:
- Third level qualification in a recognised food /science/quality required.
- 3+ years' experience in a similar quality position.
- Experience developing and implementing QMS systems.
- Experience carrying out Internal & Third-party auditing is essential.
- Internal / Third party auditing qualification will be beneficial.
- Knowledge of food related law and industry standards.
- Understanding of customer requirements.
- Good communication and influencing skills.
- Be a highly motivated individual with can do attitude.
- Be a team player with ability to work on own initiative.
- Demonstrates integrity and accountability.
- Customer focussed with excellent communication and computer skills.
- Strong organisational skills.
- Ability to travel both domestically and internationally required.
Core Competencies:
- Understanding Your Customers – acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed.
- Flexibility & Adaptability – Demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives.
- Building Effective Relationships – Is a role model for maintaining constructive and effective relationships with others across departments and other boundaries. Demonstrates effective communication techniques and skills and is seen as a team player.
- Communication & Listening – Exceptional communication skills – writes and speaks clearly in a variety of communication settlings and style. Successfully delivers messages to all levels of the business and stakeholders achieving the desired effect.
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Sysco Ireland Culture
- Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value.
- Building Relationships: We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it.
- Clear Communication: We communicate clearly and effectively, ensuring our message resonates.
- A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences.
The accountabilities and requirements outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business.
Sysco is an equal opportunity employer.
Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion.
Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.
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