Toyota Financial Services (UK) PLC
Programmes and Insights Specialist - KINTO Lease
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The role in a nutshell
Working with your manager and the One Toyota Marketing team to develop and deliver KINTO Lease offers and campaigns to market. Developing campaigns you will be supported by a comprehensive range of market intelligence, programmes and initiatives, which will require coordinated communication through Toyota GB, Lexus UK and Solus from KINTO UK.
Working closely with the KINTO Lease Senior Manager and One Toyota Marketing team your key role will be to deliver new offers and quarterly campaigns to market. This will require understanding the constructs of Contract Hire offers for both Business and Personal Contract Hire products and the margins that exist within these offers. Building strong relationships across internal teams within KINTO UK as well as across the One Toyota organisations will be key to success and your immediate learning journey.
A curious mind will also be key as we look to investigate all data sets available to us as well as some we will develop through the implementation of new systems. Bringing that information together into formal frameworks will be key and will set the tone for the next phase of KINTO Lease development within the business.
What you'll be doing
- Work with Senior Manager and One Toyota Marketing team to provide approved offer campaigns, in line with overarching marketing strategies
- Own the marketing offers approval process, working with the KINTO UK Legal & Compliance team to ensure they have full visibility and sign off for all intended campaigns
- Develop regular inputs for quarterly offer campaigns that reference market and competitor activity as well as our own performance to provide insights for future campaign planning
- Through understanding of customer journeys, make tactical offer recommendations for both renewals and conquest streams and present these to KINTO Lease Senior Manager and One Toyota Marketing teams
- Work closely with the Senior Manager and the One Toyota Marketing teams to drive research and insights to share opportunities for new, relevant product developments and Customer Lifetime Value/Vehicle Lifetime Value strategies
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Requirements
Essential
Please note that all KINTO-UK Ltd employees are required to undergo and successfully obtain Enhanced Security Clearance. These checks include verification of employment history, family background, and financial records
Key Skills & Experience
- Strong analytical experience, but with the ability to operate with a commercial perspective; appreciating the importance of using data & insight to drive action and deliver proactive recommendations / opportunities
- Strong communication skills to ensure any insight and data is understood by other teams and individuals across the wider sales and marketing teams and business
- Proven experience in Excel at an advanced level
- Skilled at building excellent stakeholder relationships
Attributes & Behaviours
- A willingness to embrace a broad set of relationships will be key, along with the tenacity to get things delivered. The environment is ever changing, with new commercial challenges coming at us and a fast pace of change. Within this environment a calm head and an ability to listen will be pivotal to success
- A keen eye for detail and accuracy will be key as the role will be highly numerical. Important decisions will be made on the data shared from this role so accurate delivery will be critical
This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.
Benefits
- 25 days holiday + 8 days bank holiday
- Annual bonus
- Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
- Hybrid working policy 2 days from home each week should you want to
- Car Scheme following passing of probation
- Private Medical Cover
- Life assurance scheme
- Discounts on different retailers
- Free onsite car parking
- Onsite nursery with discounted prices
- Well-being hour each month
- Discounts on Toyota & Lexus Cars
- Well-being events
- Volunteer Days
- Employee assistance programmes
- Free fruit in the office
Get help with your application
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KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
Our Recruitment Process
At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.
Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs.
Some examples of how we might be able to help are listed below:
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self. On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.
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