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Project Administrator
Project Administrator (Import / Export)
Location: Poole, GB, BH17 7ER
Employment Type: Full-time Career Level: Professional Job Family: Customer Services
Apply Now (Online applications only)
At Yunex Traffic
At Yunex Traffic, we push the boundaries of mobility solutions, creating smarter, safer, and more sustainable transport across cities. Join us in shaping the future where every road tells a story of innovation.
Our Values
Uniting What’s Next In Traffic.
Our strength lies in the diversity of our minds and perspectives. We believe that different thinkers create groundbreaking change. That’s why we foster a culture of inclusion, agility, and creativity — encouraging everyone to bring their full potential to work.
We welcoming flexible working arrangements, support workplace adjustments, and actively promote diversity to build a workforce that truly represents the world we serve. If you’re passionate about breaking norms, come grow with us.
The Role: Project Administrator (Import / Export)
Join our team as a Project Administrator, supporting the complex world of import/export logistics, customs compliance, and end-to-end order fulfilment.
Core Responsibilities
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Customs & Compliance Liaison
- Liaise with internal teams, customs brokers, and freight forwarders to ensure smooth supply chain processes.
- Coordinate with HMRC documentation deadlines, ensuring clearance instructions reach brokers on time.
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Documentary Control & Record-Keeping
- Maintain accurate HMRC-compliant records of all import/export transactions.
- Uphold precise compliance with regulatory storage and retention requirements.
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Logistics & Supply Chain Management
- Oversee end-to-end bulk export shipments (daily, weekly, and ad-hoc).
- Physically inspect shipments at the HUB (twice weekly) for onward delivery to customers in Germany.
- Utilise SAP reporting to monitor despatches, ensuring on-time customer deliveries.
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Returns & RMA Processing
- Manage the Returns Management Area (RMA) database for product returns.
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O&M Cover & Supplementary Responsibilities
- Provide cover for the Order Management Administrator during Mondays, holidays, or sickness absences.
- Collaborate with Production to minimise excess stock via records in SAP.
Order Execution & Customer Relationships
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SLA Compliance
- Ensure orders are delivered on time and within budget.
- Meet customer promises with consistent delivery performance.
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SAP Mastery
- Create and maintain accurate Sales Orders in SAP.
- Facilitate invoicing via order-level tracking.
- Input origin details and commodity codes for SAP auditing.
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Conflict Resolution & Trust-Building
- Work with Credit Control in referred debt scenarios.
- Maintain a no-blame culture in collaboration with Operations.
- Attend required meetings and reviews to strengthen inter-departmental bonds.
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Problem-Solving & Customer Support
- Monitor and resolve customer complaints promptly via emails and escalations.
- Maintain Transparent and responsive communication with client priorities.
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What You’ll Bring
Requirements
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Essential Qualifications & Skills
- Education to GCSE level or equivalent (English & Maths).
- Commercial/Business Administration experience with a willingness to adapt.
- Strong Export/Import Business knowledge.
- Proficient in Microsoft Office (Windows).
- Unquestionable SAP skills.
- Up-to-date with HMRC legislation (with a commitment to continuous learning).
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Soft Skills
- Exceptional written and verbal communication at all levels.
- Ability to diagnose and resolve problems independently.
- Adaptability in implementing continuous improvement/LEAN methodologies.
** Nice-to-Have Bonus**
- Familiarity with based freight forwarding software.
- Experience in Order Management Systems.
Why Join Us?
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Competitive Package:
- Annual salary + Bonuses
- 26 days holiday (rising to 29 with service)
- 37.5-hour working week
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Benefits:
- Excellent pension scheme (up to 10% employer contribution).
- Flexible perks tailored to your lifestyle.
- Ongoing training & professional support for career growth.
The Yunex Traffic Difference
As a global leader in smart mobility, we build solutions that make cities better. From AI traffic systems to tolling innovations, our work transforms lives daily. Join us — partner with us to seamlessly connect tomorrow’s world, today.
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